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About Our Commitment

At AAC Security, we take pride in providing comprehensive and reliable security solutions to residential and commercial clients throughout Abilene and the surrounding areas. Founded in 1995, we have established ourselves as a trusted partner in security by prioritizing personalized customer service, advanced technology, and honest communication.

Our Team and Expertise

Our team comprises experienced and certified security professionals with deep understanding of the nuanced security needs of both homes and businesses. Our founder, Aaron Roe, founded the company on the core values of integrity, responsiveness, and personalized attention. This philosophy continues to guide our interactions with every client.

Comprehensive Security Solutions

Our services extend far beyond just installing security systems. We take a holistic approach to security, offering:

  • Security Systems: We install and maintain advanced security systems tailored to each client's unique needs, incorporating cameras, motion sensors, alarms, and other deterrents.
  • Camera Systems: We are recognized as leaders in surveillance camera technology, offering high-resolution, remote-viewable systems that provide exceptional clarity and deterrence.
  • Alarm Monitoring: Our 24/7 monitoring service ensures that your security system is always on-alert, dispatching emergency responders in the event of an alarm activation.

Client-Focused Approach

We believe in building strong relationships with our clients and ensuring their complete satisfaction. We offer:

  • Personalized Consultations: We assess your security needs and create a customized plan based on your unique requirements.
  • Transparent Communication: We provide clear and timely updates throughout the process, ensuring you are always informed and in control.
  • Flexible Installation: We work around your schedule and ensure minimal disruption to your daily activities.

Dedicated to Customer Satisfaction

We pride ourselves on our exceptional customer service and offer a 100% money-back guarantee on all our products and services. Your satisfaction is our top priority, and we are committed to exceeding your expectations.

Reviews
Positive: AAC Security is praised for their exceptional customer service, responsiveness, and reliability, with reviewers raving about the company's friendly and knowledgeable staff.
Negative: The only negative comment mentions a product breaking after two weeks of installation, but the reviewer was told to contact ADT if they were not satisfied.

Customer Satisfaction and Praise for AAC Security

The overwhelming majority of reviews praise AAC Security for their exceptional customer service, responsiveness, and reliability. Many reviewers rave about the company's friendly and knowledgeable staff, particularly Cheryl and Courtney, who are mentioned multiple times for their excellent service. Reviewers appreciate the company's local ownership, competitive pricing, and innovative solutions.

Positive Experiences

Several reviewers share their positive experiences with AAC Security, including quick responses to emergencies, seamless installations, and personalized service. Many mention the company's ability to resolve issues promptly and efficiently. The company's commitment to the local community is also highlighted, with reviewers appreciating their involvement and caring attitude.

Standout Features

Reviewers highlight AAC Security's standout features, including their:

  • Friendly and knowledgeable staff
  • Responsive and reliable service
  • Competitive pricing
  • Innovative solutions
  • Strong community involvement
  • Personalized service
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