Store with confidence, store with Self Storage 1.
At Self Storage 1, we are committed to providing our customers with a secure, convenient, and affordable self storage experience. With locations in Wrigleyville and Lincoln Park in Chicago, as well as in San Francisco, we offer a range of storage unit sizes and options to meet the unique needs of individuals, families, and businesses.
Our Services
Our self storage facilities are designed to provide a clean, safe, and secure environment for storing your belongings. We offer climate-controlled units at most of our locations, ensuring that your items are protected from extreme temperatures and humidity. Our facilities are also equipped with security cameras and on-site personnel to ensure that your belongings are safe and secure.
In addition to our standard storage units, we also offer a range of additional services to make storing with us as convenient as possible. These include a free move-in truck with your rental, package acceptance on your behalf, and low-cost insurance options. We also have a range of packing supplies available for purchase, including boxes, pads, tape, locks, and more.
Our Commitment
At Self Storage 1, we are committed to providing exceptional customer service and ensuring that our customers have a positive experience with us. We understand that storing your belongings can be a stressful experience, which is why we strive to make the process as easy and convenient as possible. Our friendly and knowledgeable staff are always available to answer questions and provide assistance, helping you to find the perfect storage solution for your needs.
Overall Experience
The storage facility has received overwhelmingly positive reviews, with customers praising the staff's friendliness, helpfulness, and professionalism. Many reviewers mentioned the ease of the sign-up process, the cleanliness and condition of the storage units, and the convenience of the location.
Staff and Customer Service
The staff, including Bianca, Jade, Jesenia, and others, were consistently mentioned as being friendly, helpful, and knowledgeable. They were praised for their prompt assistance, patience, and ability to address any issues that arose.
Facility and Amenities
The facility was described as clean, well-maintained, and secure, with convenient access and amenities such as carts and parking. The units were reported to be in good condition, with some reviewers mentioning the affordability of the prices.
Negative Experiences
Two reviewers had negative experiences. One reviewer was concerned about a fire escape door being left open and felt that the management did not take their concern seriously. Another reviewer was frustrated with the customer service, specifically the lack of responses to their calls and the need to visit the location in person to get assistance.
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