Business Details
20 Years
experience
Emergency
services
Trusted IT Services & Computer Repair in Prescott & Prescott Valley
Founded in 2006, RescuTechs has established itself as a trusted provider of comprehensive IT solutions and computer repair services. Our team of A+ Certified technicians brings over a decade of hands-on experience in resolving complex technology challenges for both residential and small business clients. We specialize in managed IT services, data recovery, virus removal, wireless networking, and computer setup, ensuring our clients receive reliable and efficient support tailored to their specific needs.With a commitment to excellence, we maintain an A+ Better Business Bureau rating and prioritize personalized service, combining technical expertise with clear communication to empower our customers. Our proven track record of serving thousands of clients in Prescott, Prescott Valley, and Southern California underscores our dedication to delivering innovative, client-centric technology solutions that stand the test of time.
Services
Computer Repair
Managed IT Services
Data Recovery
Virus Removal
Wireless Networking
Laptop Repair
Printer Support
New Computer Setup
Cybersecurity Services
Remote Tech Support
Details
- Year established: 2006
Highlights and features
- We offer A+ Certified technicians with 10+ years of field experience
- Our 24/7 remote support resolves issues from anywhere instantly
- We guarantee satisfaction with our no fix-no fee service policy
- We provide local, on-demand dispatch within 24 hours or less
- Our RescuMonthly plan offers unlimited IT support for predictable costs
Associations and certifications
- Better Business Bureau
- CompTIA A+
What people say
Professional, knowledgeable technicians
Honest and gave alternatives
Patient and thorough explanations
Quick response and fixes
Learned new things from staff
Services
Managed IT Services
Our RescuMonthly plan provides comprehensive IT management with 24/7 monitoring, unlimited remote support, and AI-driven cybersecurity protection. This service includes automated data backups, patch management, and disaster recovery solutions tailored for small businesses with up to 25 computers. Clients benefit from predictable monthly pricing and immediate access to certified technicians who maintain system performance and security while minimizing operational disruptions.
Computer Repair
We diagnose and repair all major computer brands including Dell, HP, Apple, and Lenovo for both hardware and software issues. Our A+ Certified technicians handle screen replacements, data recovery, virus removal, and performance optimization with a no fix-no fee guarantee. Services are available through same-day on-site visits or secure remote support to minimize downtime for residential and business clients.
Data Recovery
Specialized recovery services retrieve lost data from hard drives, SSDs, USB drives, and memory cards affected by accidental deletion, hardware failure, or malware attacks. Our technicians use advanced tools to recover critical files while maintaining data integrity. We support all major storage device brands and provide secure handling procedures to protect sensitive information during the recovery process.
Wireless Networking
Professional installation and optimization of wireless networks for homes and small businesses ensure reliable connectivity throughout your space. Our experts configure routers, extend coverage, and implement security protocols to protect your network. We troubleshoot existing systems to resolve connectivity issues and improve performance for multiple devices simultaneously accessing the network.
Remote Tech Support
Secure remote assistance resolves technical issues instantly without requiring on-site visits. Certified technicians connect to your devices to perform software troubleshooting, system updates, and security enhancements. This service includes step-by-step guidance for users and is available as part of our RescuMonthly plan or on-demand for immediate resolution of urgent technology problems.
People
Etsel Skelton
Founder & President
Etsel founded RescuTechs in 2006 with a vision to provide personalized technology solutions. A CompTIA A+ Certified professional, he brings over 19 years of experience in IT support and community service through his locally owned business.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity solutions, data backups, network design, remote support, and on-site repairs for businesses with up to 25 computers.
Do you offer home computer repair services?
Yes, we provide in-home computer setup, virus removal, data recovery, and wireless networking services for residential clients in Prescott Valley.
Are your technicians certified?
All our technicians hold CompTIA A+ certifications and have at least 10 years of field experience in computer and IT support services.
What areas do you serve?
We serve Prescott, Prescott Valley, Arizona, and select areas of Southern California with both on-site and remote support options.
Do you have emergency repair services?
Yes, our on-demand dispatch provides emergency computer repairs within 24 hours or less for urgent technology issues.
What payment options are available?
We accept cash, credit cards, and offer monthly subscription plans like RescuMonthly for ongoing IT support services.
