Business Details
49 Years
experience
Your Trusted Insurance Partner for Comprehensive Coverage
Wilgus Insurance Agency & Financial Services has been dedicated to protecting what matters most to our clients since 1977. As an independent agency, we prioritize building long-term relationships and understanding the unique insurance needs of individuals and businesses at every stage of life. Our team of licensed advisors serves the Delmarva Peninsula and beyond, offering personalized solutions from a diverse range of top-rated insurance carriers.With over 46 years of experience, we pride ourselves on providing reliable service, expert guidance, and tailored coverage options that adapt to evolving risks. Our commitment to transparency, local expertise, and client-centric support ensures that we not only meet but exceed expectations in safeguarding homes, vehicles, businesses, and futures.
Services
Home Insurance
Auto Insurance
Umbrella Insurance
Business Insurance
Employee Benefits
Contractor Insurance
Farm Insurance
Non-Profit Insurance
Restaurant Insurance
Wholesaler Insurance
Details
- Year established: 1977
Highlights and features
- We offer over 46 years of experience in the insurance industry.
- Our independent agency provides access to multiple top-rated carriers.
- We specialize in tailored coverage for personal and business needs.
- Our team prioritizes transparent communication and client-focused service.
- We serve clients across six states with local market expertise.
Services
Home Insurance
Home insurance protects your property and belongings from risks like fire, water damage, and liability claims. We offer policies with replacement cost coverage, flood options, and scheduled valuables protection. Our solutions ensure your home, often your largest investment, is safeguarded against unforeseen events.
Auto Insurance
Auto insurance provides liability and physical damage protection for personal and commercial vehicles. We offer bodily injury, property damage, uninsured motorist, and rental coverage. Our policies ensure financial security against accidents, theft, and weather-related risks.
Umbrella Insurance
Umbrella insurance extends liability limits beyond auto or home policies, covering legal costs and damages exceeding primary policy caps. Ideal for protecting assets against lawsuits from accidents, property damage, or personal injury claims.
Business Insurance
Business insurance safeguards companies against liability, property damage, and operational risks. We provide general liability, commercial property, and industry-specific policies to protect assets and ensure continuity during unforeseen events.
Employee Benefits
Employee benefits packages include life, health, vision, and retirement plans. We help businesses attract and retain talent by designing competitive, compliant benefit programs tailored to organizational and employee needs.
People
Susan Wilgus-Murphy
Owner
Susan Wilgus-Murphy has led Wilgus Insurance Agency since 1986, continuing her father's legacy of personalized service. With over 35 years of experience, she specializes in building long-term client relationships and delivering tailored insurance solutions.
Hannah White
Insurance Agent
Hannah White provides expert insurance guidance, focusing on home and auto policies. With deep local market knowledge, she helps clients navigate coverage options to ensure comprehensive protection for their unique needs.
Crissy Carpenter
Insurance Specialist
Crissy Carpenter assists clients with policy reviews and claims management, ensuring seamless service and clear communication. Her attention to detail and commitment to client satisfaction enhance the agency's reputation for reliability.
Ana Carmona
Customer Service Representative
Ana Carmona supports clients with policy changes and billing inquiries, prioritizing prompt, transparent assistance. Her dedication to resolving client needs efficiently reflects the agency's core values of trust and accountability.
Heather Knisley
Delaware Office Lead
Heather Knisley manages the Millsboro, DE office, offering localized insurance expertise. She specializes in connecting regional clients with coverage that aligns with their personal and business risk management goals.
Questions
What types of insurance do you offer?
We provide personal insurance (home, auto, umbrella), business insurance (general liability, commercial property), employee benefits, and industry-specific coverage for contractors, farms, nonprofits, and more.
How can I get a free insurance quote?
Request a no-obligation quote online or contact our Salisbury, MD, or Millsboro, DE offices. Our team will review your needs and provide tailored coverage options.
Do you serve clients outside Maryland and Delaware?
Yes, we are licensed in MD, DE, VA, PA, NC, and SC, serving clients across the Delmarva Peninsula and surrounding regions.
What is umbrella insurance, and do I need it?
Umbrella insurance extends liability coverage beyond auto or home policies. It's recommended for protecting assets against large claims or lawsuits exceeding primary policy limits.
How do I file a claim?
Start the process online via our Service Center or contact our team directly. We guide you through documentation and ensure timely resolution for covered losses.
Are you an independent insurance agency?
Yes, we partner with multiple top-rated carriers to offer unbiased, customized solutions that align with your specific protection needs.
