Business Details
16 Years
experience
Emergency
services
Trusted Freight Transportation Services Nationwide
Routeback Transportation specializes in the transportation of refrigerated, frozen, and temperature-controlled goods, providing reliable and dependable freight management solutions. Established in 2010, our team brings over 50 years of combined experience in the freight transportation industry, ensuring clients receive expert service tailored to their specific needs. We prioritize direct communication, offering 24/7 access to live personnel to address inquiries and coordinate shipments without automated systems. Our satellite tracking system provides real-time monitoring capabilities, enhancing transparency and confidence in every shipment. Guided by principles of reliability, dependability, and Christian ethics, we have expanded from a home office to a nationwide operation, consistently delivering on-time solutions for temperature-sensitive freight.We specialize in short-notice or rush orders, utilizing temperature-controlled flatbeds and vans to meet urgent logistics demands. Our services include negotiating competitive rates, scheduling timely pickups and deliveries, repositioning equipment to adapt to seasonal changes, and implementing contingency plans for unforeseen disruptions. By rigorously vetting carriers for licensing, insurance, and safety compliance, we ensure the highest standards of service quality and customer satisfaction. Our commitment to excellence extends to continuous market trend analysis, enabling us to secure optimal rates for both customers and carriers. With a focus on personalized service and technological innovation, Routeback Transportation remains a trusted partner for nationwide freight management needs.
Services
Refrigerated Transport
Frozen Goods Transport
Temperature-Controlled Freight
Rush Order Delivery
Flatbed Services
Van Freight
Equipment Repositioning
Contingency Planning
Details
- Year established: 2010
Highlights and features
- We provide 24/7 responsive, competent service from live personnel
- Specialize in temperature-controlled flatbeds and vans for urgent orders
- Satellite tracking ensures real-time shipment monitoring
- 50+ years of combined experience in freight transportation
- Christian ethics guide our commitment to dependability
Services
Refrigerated Transport
Our refrigerated transport services ensure precise temperature control for perishable goods. Utilizing advanced refrigeration units, we maintain optimal conditions for food, pharmaceuticals, and other temperature-sensitive products. With nationwide coverage and 24/7 monitoring, we guarantee timely delivery while preserving product integrity through state-certified equipment and trained personnel.
Rush Order Delivery
Specializing in time-sensitive shipments, our rush order delivery service mobilizes resources within hours. We coordinate priority pickups, expedited routing, and real-time tracking to meet critical deadlines. This service combines flexible scheduling with temperature-controlled vehicles to handle emergency logistics needs across the continental United States.
Satellite Tracking
Our satellite tracking system provides continuous visibility of shipments from pickup to delivery. Customers access web-based platforms showing exact locations, estimated arrival times, and environmental conditions. This technology enhances supply chain transparency while enabling proactive issue resolution through immediate alerts and 24/7 support team intervention.
Equipment Repositioning
We optimize freight efficiency through strategic equipment repositioning that adapts to seasonal demand fluctuations. Our system analyzes regional temperature patterns and market needs to position temperature-controlled vehicles where they're most required. This proactive approach reduces empty miles while ensuring rapid response capability for clients' changing transportation requirements.
Carrier Vetting
Our rigorous carrier vetting process ensures only qualified partners handle client shipments. We verify licensing, insurance coverage, and safety records through third-party audits and FMCSA database checks. Continuous performance monitoring includes on-time delivery rates, temperature compliance reports, and driver training certifications to maintain service excellence standards.
People
Lloyd Smith
Owner/General Manager
Lloyd Smith leads Routeback Transportation with over 25 years of freight industry experience. He oversees daily operations and strategic growth while maintaining hands-on involvement in client relations and carrier management.
Alex Brewer
Assistant General Manager
Alex Brewer manages operational logistics and carrier coordination. With 15+ years in transportation management, he specializes in route optimization and emergency response systems for temperature-sensitive freight.
Brandi Huggins
Director of Marketing
Brandi Huggins develops client engagement strategies and digital marketing initiatives. Her decade of logistics marketing experience focuses on communicating Routeback's unique value proposition and Christian business principles.
Questions
What types of freight do you specialize in?
We specialize in temperature-controlled freight including refrigerated, frozen, and climate-sensitive dry goods. Our fleet handles both standard and rush orders with precise temperature management.
How do you handle emergency shipments?
Our 24/7 operations team mobilizes resources within hours for urgent orders. We prioritize immediate vehicle dispatch, optimized routing, and continuous monitoring for time-critical deliveries.
Can I track my shipment in real-time?
Yes, our satellite tracking system provides real-time location updates and environmental monitoring through a web-based portal accessible to all clients.
How do you ensure carrier reliability?
We conduct rigorous vetting of all carriers including license verification, insurance checks, and safety record reviews through FMCSA databases and third-party audits.
What areas do you serve?
We provide nationwide transportation services across the continental United States with strategically positioned temperature-controlled vehicles for rapid response.
How are pricing rates determined?
Rates are determined by analyzing current market trends, distance, freight specifications, and urgency requirements. We negotiate competitive pricing while maintaining service quality standards.
