At Aqua Leisure Pools, we understand that owning a pool can be a source of joy and relaxation for many homeowners. That's why we're dedicated to providing top-notch pool services, expert advice, and quality products to ensure you have a worry-free pool ownership experience. With over 36 years of experience, we've become the go-to pool service company and supply store in Virginia Beach, Chesapeake, and surrounding areas.
Our Story
Founded in 1985, Aqua Leisure Pools has built a reputation for delivering exceptional pool service, maintenance, and repair services. Our team of experienced professionals is committed to providing personalized attention and expert advice to ensure your pool remains in excellent condition. We offer a wide range of services, including weekly pool service, pool repairs, equipment upgrades, and pool openings and closings.
Pool Services
At Aqua Leisure Pools, we believe in providing premium pool services to our customers. Our services include:
- Weekly Pool Service: Our team of experts will visit your home on a weekly basis to clean, maintain, and inspect your pool to ensure it remains in excellent condition.
- Pool Repair: Our experienced technicians will diagnose and repair any issues with your pool equipment, ensuring your pool operates smoothly and efficiently.
- Equipment Upgrades: We offer a range of equipment upgrades to improve the performance and efficiency of your pool.
- Pool Openings and Closings: Our team will professionally open and close your pool for the season, ensuring your pool is winterized and ready for the next season.
Vinyl Liner Replacement
As part of our comprehensive pool services, we also offer vinyl liner replacement services. Our team of experts will provide a free onsite evaluation and quote for your pool liner replacement. With a vast selection of high-quality vinyl liners from leading manufacturers, we'll ensure your new liner is installed professionally and efficiently.
Pool & Hot Tub Supply Store
In addition to our pool services, we also operate a fully-stocked pool and hot tub supply store. Our store offers a wide range of products, including chemicals, equipment, accessories, toys, and furniture to keep your pool clean, safe, and enjoyable.
Our Commitment
At Aqua Leisure Pools, we're committed to providing exceptional customer service, expert advice, and quality products to ensure your pool ownership experience is nothing short of exceptional. Our team is dedicated to building long-term relationships with our customers, and we're confident that our services will exceed your expectations.
Quality of Product and Service
Some reviewers commented on the pool professionals' knowledge, stating that they were extremely knowledgeable about pool water disasters and helped with pool maintenance and repairs. Others praised their staff for being helpful, going above and beyond, and offering free water testing. Additionally, some reviewers mentioned that the professionals were able to identify and fix problems quickly and efficiently.
On the other hand, some reviewers experienced poor customer service. One reviewer had to replace their circuit board and was told to keep their same settings, but the person installing it argued with their wife about programming the pool. Another reviewer had a bad experience with anchor installation, stating that the installer left a sharp edge and told them to leave it until they closed the pool. Several reviewers complained about the company's communication, with one stating that they had to call them repeatedly to get a receipt after paying a contract.
Product Issues
Some reviewers experienced issues with the products they purchased from the company. One reviewer bought a pool cover that took longer to install than expected and had to call the company multiple times to resolve problems with drainage and maintenance. Another reviewer bought a pump motor seal that was incorrect and exploded, causing damage to their pump and filter.
Reliability and Trust
Some reviewers have been loyal customers for years and trust the company with their pool maintenance and repairs. One reviewer praised the owner for coming out to help with a problem and installing a part for them. Another reviewer appreciated the company's transparency and honesty, stating that they didn't try to sell them on additional products when they brought in a water sample.
Overall Ratings and Reviews
Overall, the company received mixed reviews, with some customers praising their knowledge, staff, and service, while others experienced poor customer service, product issues, and communication problems.
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