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Where Compassion And Affordability Meet

Our Story: A Century of Delivering Joy in Birmingham

Norton's Florist has been a Birmingham tradition for over a century. Founded on the heartfelt belief that flowers enhance every occasion, we've become a trusted source for beautiful blooms and artistic arrangements across the city. From birthday celebrations to memorial services, we celebrate life's special moments alongside you.

What Makes Us Special

Our team of experienced designers curate unique arrangements for every occasion, drawing inspiration from the natural beauty of Birmingham and the heartfelt stories of our clients. We take pride in:

  • Fast and Friendly Service: Enjoy efficient online ordering and same-day flower delivery throughout Birmingham and beyond.
  • Exceptional Quality: We source the freshest flowers from sustainable farms and treat them with the utmost care.
  • Personalized Attention: We listen to your needs and create arrangements that reflect the unique personalities and emotions of your loved ones.
  • Community Involvement: We support local businesses and participate in various community events, because we believe in fostering meaningful connections within our city.

Our Floral Expertise

At Norton's Florist, we offer a diverse array of services to cater to all your floral needs.

These include

  • Custom Design Consultations: Schedule a consultation with one of our talented designers to create a personalized blossom masterpiece.
  • Wedding & Event Design: We craft breathtaking floral arrangements for every aspect of your special event.
  • Sympathy & Funeral Flowers: Express your deepest condolences and offer support in times of loss.
  • Plant & Gift Delivery: Gift someone the joy of fresh flowers, plants, or curated gift baskets.
  • Seasonal & Holiday Collections: Explore our curated collections of flowers for every occasion, from festive winter arrangements to summer garden inspiration.

Join us on this journey of floral discovery. Contact us today and let us help you express your heartfelt moments with stunning blooms!

Reviews
Positive: The reviewers enjoyed a seamless ordering process, beautiful arrangements, and excellent customer service, praising Norton's Florist for meeting their expectations.
Negative: However, one reviewer had a negative experience due to miscommunication and lack of customer service by the florist.

Order and Delivery Experience

The reviews highlight the excellent experience customers have had with Norton's Florist. Many reviewers praised the ease of ordering and the prompt delivery of their arrangements. Several customers mentioned that the website was user-friendly, with clear descriptions and photos of the arrangements.

Quality and Beauty of Arrangements

The reviews indicate that the flowers and arrangements delivered by Norton's were beautiful and met customers' expectations. Many reviewers mentioned that the arrangements looked just like the photos on the website, and some even provided photos of their own to show the quality of the arrangements.

Customer Service

The reviews demonstrate that Norton's Florist values customer service. Customers praised the helpful and kind staff, particularly Cameron, who responded to a disappointed customer's issue. Others appreciated the courtesy calls and communication from the florist.

Concerns and Issues

One reviewer, Barbara H., had a negative experience with Norton's. She ordered flowers for a funeral and was told that the florist didn't deliver to Gardendale, despite the website allowing her to enter the address and select a delivery date. The customer service representative, Adrianne, was unable to apologize or take responsibility for the issue.

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