Building Exceptional Customer Experiences
At Carolina Exteriors, we're committed to delivering an exceptional customer experience every day. As the Raleigh area's most recommended and referred specialty replacement contractor, we pride ourselves on our 60% referral and repeat customer rate. Our team of experts is dedicated to providing top-notch services, including James Hardie siding, replacement windows, entry doors, roofing, and gutters.
Our Services
We understand the importance of a well-maintained exterior for your home. That's why we offer a wide range of services to ensure your home looks its best. From James Hardie siding to replacement windows, doors, roofing, and gutters, we've got you covered. Our team of professionally credentialed construction project managers and manufacturer-trained installation teams ensure that every project is completed to perfection.
Why Choose Us?
We're not just any exterior contractor. At Carolina Exteriors, we're hyper-focused on performance standards in specialty trades, demanding excellence from start to finish. We don't believe in high-pressure sales and will never twist your arm to sign a contract. Instead, our professionally trained Project Design Consultants take a consultative approach to executing on our client's vision for their projects. We only recommend and install premium products from names you can trust, ensuring that you receive the best possible solution for your home.
Our Mission
Our mission is simple: to build exceptional customer experiences. We're dedicated to providing top-notch services that exceed your expectations. With our 10-year written workmanship warranty, flexible project financing options, and 5-star reputation, you can trust that you're in good hands with Carolina Exteriors.
Learn More
Want to learn more about our services and what sets us apart? Browse through our website to discover the benefits of working with Carolina Exteriors. From our extensive portfolio to our client testimonials, we're confident that you'll see why we're the go-to exterior contractor in the Raleigh area.
General Impressions and Quality of Work
The majority of reviewers praised Carolina Exteriors for their excellent work, professionalism, and attention to detail. Many reviewers mentioned the company's commitment to quality, timely completion of projects, and efficient communication. The company's use of an app to track progress and provide daily updates was particularly appreciated.
Praise for Specific Employees
Several reviewers specifically praised certain employees, such as Lewis, Kevin, and Flavio, for their exceptional service, knowledge, and friendly demeanor. Project managers were often mentioned for their professionalism and ability to keep clients informed throughout the project.
Minor Issues and Areas for Improvement
Some reviewers reported minor issues, such as delays, communication breakdowns, or minor imperfections in the work. However, most of these issues were resolved quickly, and the company's responsiveness and willingness to correct mistakes were praised.
Negative Experience
One reviewer had a strongly negative experience, citing dishonesty, a lack of accountability, and poor communication. This reviewer warned others not to use the company.
Common Themes
- Excellent quality of work
- Professionalism and friendliness of employees
- Timely completion of projects
- Effective communication and updates
- Attention to detail and quality control
- Minor issues with delays, communication, and minor imperfections
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