Moving Your Way, Every Day!
At My Guys Moving & Storage, we take pride in being a family-owned and operated business that has been providing top-notch moving services to the Richmond, Virginia area for years. Our team of experienced movers is dedicated to making your moving experience as stress-free and efficient as possible.
Our Services
We offer a wide range of moving services to cater to your unique needs, including local, in-state, and long-distance moves. Whether you're moving down the street or across the country, our team of experts will work with you to create a customized moving plan that fits your budget and schedule. Our services include:
- Local Movers: We'll take care of your local move, whether it's an apartment, house, or office relocation.
- In-State Movers: Need to move within the state of Virginia? We've got you covered.
- Long-Distance Movers: We'll take care of your cross-country move, whether it's to nearby states or across the country.
- Apartment Movers: We specialize in apartment moves, ensuring that your belongings are safely transported to your new home.
- In-House Moves: We'll take care of your in-house move, whether it's rearranging your furniture or moving you to a new room.
- Moving Valuation Coverage: We offer optional moving valuation coverage to give you peace of mind.
- Packing Services: Our team of experts will carefully pack your belongings to ensure they arrive safely at their new destination.
- Warehouse Storage: Need temporary or long-term storage? Our secure warehouse facilities have got you covered.
- Specialty Moves: We specialize in moving unique items, such as antique furniture, pianos, and more.
Our Commitment to Excellence
At My Guys Moving & Storage, we're committed to providing exceptional customer service and unparalleled moving experiences. Our team of movers is thoroughly trained and dedicated to ensuring that your move is seamless, efficient, and stress-free. We take pride in our reputation for being reliable, trustworthy, and professional, and we strive to exceed your expectations with every move.
Overall Experience
The reviews of My Guys Moving and Storage are mixed, with some customers having a positive experience and others having a negative one.
Positive Aspects
Professionalism and Care
Many customers praised the company's professionalism, courtesy, and care in handling their belongings. The movers were described as "awesome", "gentlemen", and "customer-friendly". They took great care in wrapping and protecting furniture, and some even went the extra mile to ensure the customer's satisfaction.
Efficiency and Communication
Some customers appreciated the company's efficiency and good communication. The moving team worked quickly and efficiently, and the back office team was responsive and helpful.
Reasonable Pricing
A few customers mentioned that the pricing was reasonable for the quality of service they received.
Negative Aspects
Delays and Damages
Some customers experienced delays and damages during their move. One customer reported that the movers started late each day, while another customer's antique furniture was damaged during the move.
Poor Training and Communication
A few customers noticed that some of the movers seemed inexperienced or poorly trained, which led to mistakes and damages. There were also issues with poor communication and a lack of apologies or accountability from the company.
Damage to Belongings and Property
Some customers reported damage to their belongings, including furniture and walls, and in one case, a valuable piece of jewelry went missing.
Unprofessional Behavior
A few customers experienced unprofessional behavior from the movers, including arguments among the team and disobedience to customer instructions.
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