Endeavoring to be your design firm for life
Located in the heart of Omaha, Nebraska, Sy's Tailor Shop has been serving the community since 1997. As a family-owned and operated business, we take pride in providing exceptional tailoring and alteration services to individuals and families alike. Our team of skilled tailors and seamstresses have years of experience in working with a wide range of fabrics and garment types, ensuring that our customers receive the highest level of quality and attention to detail.
Our Services
At Sy's Tailor Shop, we offer a comprehensive range of services designed to meet the unique needs of each of our clients. Whether you're looking to alter a traditional business suit, create a custom wedding gown, or simply repair a favorite piece of clothing, our expert tailors are here to help. Our services include:
- Alterations: From minor repairs to major overhauls, our team can tackle any alteration project with ease and precision.
- Custom sewing: Let us create custom garments for special occasions, or design a unique piece to match your personal style.
- Repair and restoration: We can repair or restore vintage clothing, heirlooms, and other treasured items.
- Leather and denim work: From repairing torn seams to creating custom leather goods, we can work with a variety of materials.
Our Philosophy
At Sy's Tailor Shop, we believe that exceptional service and quality craftsmanship are paramount. Our philosophy is simple: "Befriend your customers, treat them with respect, and the money will follow." As a small, family-owned business, we understand the importance of personalized attention and care. We pride ourselves on building lasting relationships with our customers, and we're committed to ensuring that every garment we create or alter meets the highest standards of quality and durability.
Our History
Sy Doan, the founder of Sy's Tailor Shop, began his tailoring journey at the age of 12. With a passion for sewing and alteration, he worked part-time at a men's clothing store while attending high school. After completing his education, Sy worked at an upscale department store, eventually becoming the head tailor. In 1997, he opened the first Sy's Tailor Shop in downtown Omaha. As the business grew, Sy expanded to new locations, finally settling at the current location on 120th and Blondo.
Our Convenience
At Sy's Tailor Shop, we understand that time is valued. That's why we offer flexible hours to accommodate your schedule. Our store is conveniently located on the corner of 120th and Blondo, with ample parking and a welcoming atmosphere. Whether you need a quick turnaround alteration or a custom creation, we're here to help.
Excellent Service and Quality Work
Reviews from satisfied customers praise the tailor shop's excellent service, quality work, and reasonable pricing. Many customers have returned to the shop due to its reputation for doing great work and being friendly. Several customers have mentioned the shop's ability to complete projects quickly, even under tight deadlines. The shop's owner is described as knowledgeable, skilled, and accommodating to special requests.
Poor Experience and Lack of Skill
However, one reviewer had a terrible experience at the shop. They mention that the dress material was difficult to alter and the seamstresses' skills were not up to par. The reviewer was treated rudely by the staff and felt that the dress was still not fitting correctly after multiple visits. They ultimately had to revert the dress to its previous size and pay for the alterations in full.
Disappointing Customer Service
Another reviewer had a disappointing experience with the shop's customer service. They mentioned that the shop was closed for 17 days without any prior notice, leaving their bridesmaid dress stuck at the shop. The reviewer was not contacted ahead of time to advise them of the closure and was left feeling disappointed and frustrated.
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