Business Details
41 Years
experience
Emergency
services
Your Trusted IT Partner for Managed Services
Databranch has been delivering comprehensive IT consulting and outsourcing solutions since 1985, serving businesses across Western New York and Northwestern Pennsylvania. Our team of highly skilled, certified professionals specializes in managed services, networking, and cybersecurity, helping organizations reduce costs, enhance efficiency, and strengthen digital infrastructure. With strategic partnerships with leading technology vendors, we provide tailored solutions that align with evolving business goals while maintaining a personal touch.Our proactive approach to IT management ensures clients benefit from predictable expenses, maximized uptime, and robust security frameworks. Backed by decades of experience and a commitment to innovation, we empower businesses to focus on core operations while we handle their technology needs. Our Microsoft-certified experts and extensive vendor alliances enable us to deliver cutting-edge cloud solutions, data protection systems, and network management services that drive long-term success.
Services
Managed IT Services
IT Security
Cloud Computing
Network Monitoring
Data Backup
VoIP Solutions
Server Management
Wireless Networks
Patch Management
Disaster Recovery
Details
- Year established: 1985
Highlights and features
- We offer 24/7 proactive network monitoring and maintenance since 1985
- Our team holds multiple Microsoft and industry certifications
- We implement patented Datto backup systems with 5-minute recovery
- We provide strategic vCIO services for technology roadmap planning
- Our engineers deliver personalized support with 15+ years average tenure
Associations and certifications
- Microsoft
What people say
Proactive monitoring
Seamless server upgrades
Rapid response times
Expert cybersecurity
Personalized support
Services
Managed IT Services
Our DataGuard Managed Services provide continuous network monitoring and maintenance to prevent downtime. Certified engineers handle updates, security, and infrastructure optimization while businesses focus on operations. With 24/7 support and predictive maintenance, we ensure technology investments deliver maximum value through predictable budgeting and enhanced system reliability.
Cloud Computing
We design customized cloud strategies using Microsoft and VMware technologies to improve scalability and reduce costs. Our consultants migrate systems to secure hybrid environments while maintaining compliance. Businesses benefit from reduced infrastructure expenses, automated updates, and improved collaboration tools that support remote work and digital transformation initiatives across multiple industries.
Network Monitoring
Our 24/7 network monitoring service tracks system health, detects threats, and prevents breaches. Real-time alerts and quarterly health reviews help maintain optimal performance. Businesses receive configuration backups, bandwidth analysis, and firmware upgrade recommendations to ensure network security while minimizing downtime through proactive issue resolution before they impact operations.
Data Backup
Datto-powered backup solutions provide 5-minute data recovery with local and cloud storage options. We implement redundant systems that protect against ransomware and hardware failures. Businesses maintain compliance through automated retention policies while ensuring business continuity with instant virtualization capabilities during outages, minimizing operational disruption and data loss risks.
IT Security
Our security services include endpoint protection, intrusion detection, and ransomware prevention using advanced threat detection systems. Certified specialists implement multi-layered defenses with email filtering, network firewalls, and security audits. Businesses receive ongoing risk assessments and staff training to maintain compliance while protecting sensitive data against evolving cyber threats through proactive defense strategies.
People
Mike Wilson
President
Leading Databranch since 1985, Mike Wilson has driven the company's growth from a local IT provider to a regional technology leader. With decades of experience in enterprise systems, he focuses on strategic partnerships and service innovation while maintaining the company's commitment to personalized client relationships.
Brad Murphy
CTO
As Chief Technology Officer, Brad Murphy oversees technical operations and solution development. With 20+ years in IT infrastructure, he specializes in cloud architecture and cybersecurity strategy, ensuring Databranch's services incorporate the latest advancements while maintaining strict compliance with industry standards for client data protection.
Amanda Coate
Director of Sales and Marketing
Amanda Coate leads business development initiatives, connecting organizations with tailored IT solutions. With extensive experience in technology marketing, she focuses on educating clients about emerging trends while ensuring sales strategies align with Databranch's mission of delivering reliable, future-ready technology partnerships.
Doug Wilson
Service Coordinator
Managing day-to-day service operations, Doug Wilson ensures timely delivery of IT support across multiple locations. With 15 years at Databranch, he coordinates engineer deployments and client communications, maintaining the company's reputation for rapid response times and personalized service coordination.
Karyn Fox
Manager of Business Services
Karyn Fox oversees administrative operations and client relations, ensuring seamless service delivery across all departments. With a focus on process optimization, she maintains Databranch's high service standards while implementing efficiency improvements that benefit both clients and internal teams.
Questions
What IT services does Databranch specialize in?
We focus on managed IT services, cybersecurity solutions, cloud computing, network monitoring, and data backup systems for businesses in Western New York and Northwestern Pennsylvania.
How does Databranch handle emergency IT issues?
Our 24/7 monitoring service detects problems proactively, with rapid response teams available for urgent issues. Most critical problems receive attention within an hour of detection.
Do you support Microsoft Office 365 environments?
Yes, as a Microsoft Cloud Solution Provider, we offer complete Office 365 support including deployment, management, and security enhancements for Buffalo area businesses.
What cybersecurity protections do you offer?
We implement multi-layered security including endpoint protection, email filtering, intrusion detection, and regular security audits to protect against ransomware and cyber threats.
How does your cloud computing service work?
Our consultants assess your needs then design customized cloud solutions using Microsoft and VMware technologies, ensuring secure data access with cost-effective scalability for growing businesses.
What makes Databranch different from other IT providers?
With 40 years of local experience, Microsoft certifications, and proactive service approach, we combine technical expertise with personalized support that prioritizes your business continuity.
