Business Details
23 Years
experience
Emergency
services
24/7 Emergency Damage Restoration Services in Elgin, IL
SERVPRO of Elgin / Northwest Kane County was founded in 2003 by George and Marg Jackowiec, who brought their professional expertise to the SERVPRO franchise network. Our team combines extensive training with hands-on experience in water damage restoration, fire damage mitigation, mold remediation, and commercial construction. We have responded to critical incidents including the Aurora FAA flight control center fire and nationwide hurricane relief efforts, deploying specialized equipment like infrared cameras to document damage accurately. Our crews have spent over 17 months supporting national disaster recovery across seven hurricanes in the past nine years. We maintain 24/7 readiness to address emergencies, from residential pipe bursts to large-scale commercial losses. Our commitment extends beyond service delivery through active community involvement with organizations like the Elgin Boys and Girls Club and local chambers of commerce.We prioritize transparent communication throughout every project, as demonstrated by our work restoring a medical suite after polar vortex pipe breaks and reopening a library within six days of a major flood. Our technicians hold industry-standard certifications and utilize advanced drying technologies to maximize property preservation. We serve both residential and commercial clients across Elgin, South Elgin, Hampshire, and surrounding areas, maintaining partnerships with local agencies to enhance community resilience. Our track record includes saving crown molding during washing machine floods and reconstructing homes affected by severe weather events.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Commercial Restoration
Construction Services
Carpet Cleaning
Biohazard Cleanup
Ceiling Repair
Odor Removal
Details
- Year established: 2003
Highlights and features
- We maintain 24/7 readiness for emergency response across residential and commercial properties
- Our crews have 17+ months of national disaster response experience including hurricane recovery
- We use infrared cameras and trailer-mounted equipment for precise damage documentation and drying
- Our technicians completed complex restorations at medical facilities and public institutions
- We combine SERVPRO's national resources with local community knowledge since 2003
What people say
Fantastic job
Quickly arrived
Saved furniture
Transparent communication
Completed in six days
Services
Water Damage
Our water damage restoration service addresses emergencies from pipe breaks, appliance failures, and severe weather. We extract standing water using industrial pumps, dry structures with thermal imaging monitoring, and restore damaged materials. Our 24/7 response team saved 5,000+ square feet of library space after a polar vortex incident by extracting 7,000 gallons overnight.
Fire Damage
We provide comprehensive fire damage restoration including soot removal, odor elimination, and structural repairs. Our team restored the Aurora FAA flight control center after a major fire, employing specialized cleaning techniques for electronics and implementing containment strategies to prevent cross-contamination during the process.
Mold Remediation
Our mold remediation service includes moisture source identification, HEPA-filtered air scrubbing, and antimicrobial treatments. We follow strict containment protocols to prevent spore spread during removal of contaminated materials. Post-treatment verification ensures complete remediation before reconstruction begins.
Storm Damage
We handle storm-related emergencies including roof leaks, wind damage, and flooding. Our services include temporary roof tarping, structural drying, and debris removal. With 17+ months of hurricane response experience, we deploy specialized equipment for large-scale commercial property recovery.
Commercial Restoration
Our commercial restoration service minimizes business interruption through rapid response and phased recovery. We coordinate with insurance providers and facility managers to restore operations. Recent projects include medical suite water damage recovery completed in six days and assisted living facility deep cleaning during health outbreaks.
People
George Jackowiec
Owner
George Jackowiec co-founded SERVPRO of Elgin/Northwest Kane County in 2003 after transitioning from a corporate career. He oversees operations and community outreach initiatives, leveraging 20+ years of restoration experience to ensure quality service delivery.
Margaret Jackowiec
Owner
Margaret Jackowiec partners with George in managing SERVPRO of Elgin/Northwest Kane County. She focuses on client relations and team development, applying her professional background to enhance customer satisfaction through transparent communication and service excellence.
Questions
What types of emergencies do you handle?
We respond to water damage, fire damage, mold infestations, storm damage, and biohazard cleanup for both residential and commercial properties.
How quickly can you respond to emergencies?
Our 24/7 team typically arrives within 90 minutes of contact, as demonstrated by our 5:00 AM water extraction completion during a library emergency.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers and document all damage using infrared technology to streamline claims processing.
Can you handle large commercial projects?
Our team successfully restored a 25-room medical suite after pipe breaks and completed library renovations within six days of major flooding.
Are your technicians certified?
All team members receive SERVPRO-certified training in water restoration, fire damage mitigation, and mold remediation techniques.
Do you offer preventive services?
While our primary focus is emergency response, we provide post-incident consultations to help prevent future damage through improved maintenance practices.
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