Business Details
19 Years
experience
Your Trusted Insurance Partner in Gainesville, GA
Chastain Agency has been dedicated to providing comprehensive insurance solutions since 2007. Our team of licensed professionals specializes in life, health, and Medicare insurance, serving clients across Georgia, South Carolina, and Tennessee. We prioritize personalized service, leveraging the latest technology to consult with multiple carriers and ensure our clients receive tailored coverage. With two offices in Gainesville and Cleveland, GA, we combine local expertise with a commitment to exceeding client expectations through integrity and professionalism. Our growth from a family-owned agency to a trusted brokerage reflects our unwavering focus on client satisfaction and community needs. 
Services
Life Insurance
Health Insurance
Medicare Insurance
Details
- Year established: 2007
Highlights and features
- We offer locally owned and operated service with deep community knowledge.
- Our policies are designed to meet and exceed individual client expectations.
- We provide annual policy reviews to ensure ongoing coverage alignment.
- Our team serves clients across nine states with specialized insurance expertise.
- We combine personalized service with technology-driven solutions for efficiency.
What people say
Proactive customer service
Perfect plan selection
Prompt and courteous service
Knowledgeable staff
Simplified complex decisions
Services
Life Insurance
Chastain Agency offers comprehensive life insurance solutions including term and whole life policies. Our agents help clients protect their families' financial futures by designing coverage that evolves with life stages. We provide expert guidance to ensure policies meet long-term obligations while balancing affordability and protection needs.
Health Insurance
Our health insurance services help individuals and families navigate complex coverage options. We specialize in explaining policy changes, comparing plans, and ensuring clients maintain effective coverage. Our team provides ongoing support to adapt policies to changing healthcare needs and regulatory requirements.
Medicare Insurance
Chastain Agency offers specialized Medicare insurance services including Supplement, Advantage, and prescription drug plan comparisons. Our licensed agents provide annual policy reviews to ensure continued coverage alignment. We help seniors understand their options and maintain appropriate protection through changing life circumstances.
People
Tracy Edwards
Vice President
Tracy Edwards leads Chastain Agency's operations with over a decade of insurance expertise. Her background in senior care drives a client-focused approach to Medicare and health insurance solutions. She ensures seamless service delivery across both Georgia offices while maintaining strategic leadership.
Rhina Ramos
Director of Sales
Rhina Ramos directs sales operations with a focus on simplifying insurance processes. She trains agents and develops strategies to help clients find optimal coverage. Her leadership combines team development with personalized client support for Medicare, health, and life insurance solutions.
Kari Butler
Licensed Insurance Agent
Kari Butler specializes in health and life insurance with RSSA-certified Social Security expertise. She helps clients integrate insurance planning with retirement strategies. Her background in property & casualty insurance provides comprehensive risk management perspectives for personalized coverage solutions.
Karen Flores
Licensed Insurance Agent
Karen Flores brings medical field experience to her insurance practice. She focuses on individual health and Medicare solutions while leveraging clinical insights to explain complex coverage options. Her client approach combines healthcare knowledge with personalized service for senior populations.
Kathleen Krueger
Licensed Insurance Agent
Kathleen Krueger has over 11 years of insurance experience with specialized Medicaid coordination skills. She advocates for clients needing additional support while maintaining expertise in Medicare insurance. Her dedication to senior care extends beyond policy sales to comprehensive client assistance programs.
Questions
What insurance types does Chastain Agency offer?
We provide life insurance (term and whole life), health insurance, and Medicare insurance (Supplement, Advantage, and prescription drug plans) for individuals and families.
Do you serve clients outside Georgia?
Yes, we serve clients in Alabama, Florida, Louisiana, North Carolina, Ohio, South Carolina, and Tennessee in addition to Georgia residents.
How do you help with Medicare plan selection?
Our licensed agents compare multiple carriers' Medicare Supplement, Advantage, and prescription drug plans to find coverage matching your healthcare needs and budget.
Is there support for policy changes after enrollment?
We provide annual policy reviews and ongoing support to ensure your coverage adapts to changing life circumstances and healthcare requirements.
Can I get insurance quotes online?
Yes, our website offers online quote forms for life and health insurance, with personalized follow-up from licensed agents to explain options.
What makes Chastain Agency different from other insurers?
We combine local expertise with multi-carrier representation, offering personalized service through experienced agents who specialize in individual and senior insurance needs.
