Business Details
Global Hotel Management Excellence
Shaner Hotels is a globally recognized hotel management company with over five decades of experience in hospitality leadership. Founded in the 1970s, our dedication to customer experience and operational excellence has positioned us as a trusted partner for major hotel brands like Marriott, Hilton, and IHG. Our team of 4,200+ associates delivers comprehensive services including property management, revenue optimization, and strategic development across 60+ properties in 15 U.S. states and four countries.We prioritize innovation, associate growth, and community impact while maintaining a 40-year track record of profitable portfolio expansion. Our leadership team combines deep industry expertise with a commitment to sustainability and guest satisfaction, evidenced by numerous industry awards and partnerships with educational institutions for workforce development.
Services
Property Management
Revenue Management
E-commerce Strategy
Risk Management
Acquisition Services
Design & Construction
Sales & Marketing
Human Resources
Legal Services
Food & Beverage
Highlights and features
- We offer 40+ years of proven expertise in hotel management and development
- Our team maintains partnerships with all major hotel brands including Marriott and Hilton
- We provide comprehensive services from revenue management to construction oversight
- Our 4,200+ associates operate in 15 U.S. states and four international locations
- We've completed $2 billion in hospitality transactions and property developments
What people say
Award-winning service
Exceptional guest satisfaction
Top market share
Excellent profitability
Outstanding food & beverage
Services
Property Management
Our property management services combine 40+ years of hospitality expertise with modern operational strategies. We oversee full-service, select-service, and extended-stay properties for major brands and independent operators. Our team ensures consistent service quality while maximizing profitability through proven systems and continuous staff development.
Revenue Management
We employ advanced pricing strategies and market analysis to maximize hotel revenue. Our team develops data-driven approaches for market positioning, yield management, and competitive analysis. With industry-leading tools and 28+ years of executive leadership, we consistently deliver above-market revenue growth for our clients.
E-commerce Strategy
Our e-commerce team specializes in digital marketing strategies that boost online revenue. We implement search engine optimization, OTA advertising, and social media campaigns tailored to hospitality. With expertise in brand online programs, we've consistently exceeded digital marketing targets for our hotel partners.
Design & Construction
We provide comprehensive design and construction services for hotel conversions and new builds. Our experienced team manages projects from concept through completion, ensuring timely delivery within budget. With $250M+ invested in hotel improvements since 1996, we deliver modern, market-appropriate property transformations.
Food & Beverage
Our food and beverage division creates revenue-generating dining experiences that enhance hotel offerings. We develop signature restaurants, bars, and catering services that align with property branding. Our experts handle menu development, staff training, and operational systems to ensure culinary excellence and guest satisfaction.
People
Lance T. Shaner
Chairman & CEO
Founder with 40+ years of hospitality leadership, overseeing $2B+ in transactions. Developed award-winning mixed-use properties and investment funds while maintaining community leadership roles.
Plato Ghinos
President
28-year hospitality veteran with expertise in international hotel development. Leads Shaner Hotels Italia and manages European expansion initiatives while serving on multiple industry advisory boards.
Patrick Landy
CFO
20+ years of hospitality finance experience. Oversees all financial reporting and initiatives while serving as Treasurer for the JB Griffin Memorial Foundation charitable organization.
Lisa Larson
Global Hotel Operations Officer
Former Marriott executive with 13 years of brand leadership experience. Drives operational excellence across 60+ properties with a focus on performance management and owner relations.
Kristine Cox
Regional Vice President
23-year hospitality industry leader with expertise in resort and lifestyle properties. Twice recognized as General Manager of the Year while driving financial excellence across multiple award-winning locations.
Questions
What hotel brands does Shaner Hotels Hotels manage?
We manage properties across all major brands including Marriott, Hilton, IHG, and Choice Hotels, as well as independent luxury properties in our Prestige Collection.
In which regions does Shaner Hotels Hotels operate?
Our portfolio spans 15 U.S. states and international locations including Italy, Greece, and the Bahamas, with corporate headquarters in Pennsylvania.
What services does Shaner Hotels Hotels provide?
We offer full-service management including operations, revenue optimization, construction, legal, HR, marketing, and specialized services for food & beverage operations.
How experienced is Shaner Hotels Hotels' leadership team?
Our executive team collectively brings over 200 years of hospitality experience with leadership roles at major hotel chains and international development projects.
What industry recognition has Shaner Hotels Hotels received?
We've earned multiple Marriott, Hilton, and IHG awards including Top Performing Franchise Management Company and Spirit of True Hospitality Awards in 2024-2025.
