Our Passion for Perfection
The Detailing Pros emerged from a deep-seated passion for automobiles and a meticulous attention to detail. Founded on years of experience and fueled by a desire to elevate the standard of car care, we are committed to providing unparalleled auto detailing services that restore, protect, and enhance the beauty of your vehicle.
Experience and Expertise
Led by Mel Craig, a renowned expert with over 45 years in the industry, our team comprises highly skilled and certified professionals who treat every car as their own. Mel's unparalleled experience, recognized globally, has shaped our philosophy: to treat every vehicle as a masterpiece, meticulously correcting paint imperfections, applying meticulous protection, and restoring the pristine shine to every surface.
Comprehensive Services
Our extensive service menu encompasses a comprehensive range of options designed to cater to your specific needs. Whether you desire a thorough exterior detailing, paint correction, or comprehensive paint protection, we have a solution tailored to your vehicle and its unique requirements. We offer:
- Paint Correction & Polishing: Detailed restoration of oxidized, scratched, or marred paint surfaces to achieve a pristine shine.
- Paint Protection Coatings: High-quality ceramic coatings that offer unparalleled protection, gloss, and durability.
- Paint Protection Film & Clear Bra: Professional application of paint protection film to safeguard your vehicle's paint from stone chips, bug splatter, and other elements.
- Auto Detailing Services: Comprehensive packages to restore, protect, and maintain the beauty of your vehicle, inside and out.
Customer-Centered Approach
At The Detailing Pros, we prioritize excellent customer service. Our dedicated team will work closely with you to understand your needs and ensure your complete satisfaction. We offer:
- Personal consultation to assess your vehicle's needs and create a customized plan.
- Regular updates throughout the process so you know exactly what to expect.
- Transparency and open communication about any concerns or issues that may arise.
Join Our Community
Become a part of our growing community of passionate car enthusiasts by scheduling your appointment today. We look forward to exceeding your expectations and delivering a level of care and artistry that will leave your vehicle looking its absolute best.
Training and Support
The training provided by Mel Craig at The Detailing Pros was either minimal or inadequate for some. Anthony Flammia, a reviewer, claimed that the training he received was not worth the money they paid and that they were dropped as a distributor as a result of complaining about the training. On the other hand, Happy Bays Car Wash, Amanda Walker, Brian White, Bryce Sisler, Joseph S., and Clifford Clark all praised Mel Craig's training and support, stating that he is knowledgeable, patient, and provides excellent guidance.
Cost and Value
Some reviewers felt that the prices charged by Mel Craig were too high. Trenton Gulley, who left a 1-star review, was unhappy with the price quote he received and felt that Mel Craig was taking advantage of him. However, most reviewers did not mention price as a concern.
Communication and Customer Service
There were mixed reviews regarding Mel Craig's communication and customer service. Anthony Flammia felt that Mel Craig was vindictive and that his communication was not helpful. Trenton Gulley had a poor experience with Mel Craig's customer service, feeling that he was arrogant and unwilling to work with him. However, all the other reviewers had positive experiences with Mel Craig, describing him as friendly, helpful, and knowledgeable.
Work Quality
Overall, the reviewers were very pleased with the work quality provided by Mel Craig. Brian White, who had his car treated with ceramic protection, was impressed with the results. Clifford Clark appreciated the work done on his wheels, and Joseph S. praised Mel's attention to detail.
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