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Your Trusted Plattsburgh Dental Care Provider
At True North Dental Group, we prioritize patient-centered care through a commitment to advanced dental technology and personalized treatment plans. Our team of experienced professionals, including Dr. Craig Heins and Dr. Carl Gerner, focuses on delivering comprehensive services tailored to individual needs. We emphasize preventive care, restorative solutions, and cosmetic enhancements while maintaining transparency and avoiding unnecessary treatments.Our practice invests in cutting-edge tools like digital X-rays, AI-driven diagnostics, and digital impressions to ensure precision and comfort. With nearly 1,000 five-star reviews, our reputation reflects our dedication to compassionate care, community trust, and continuous professional development in modern dentistry.
Services
Preventive Dentistry
Gum Disease Treatment
Dental Implants
Veneers
Invisalign
Sleep Apnea Treatment
Restorative Dentistry
Teeth Whitening
Pediatric Dentistry
Emergency Care
Highlights and features
- We use AI technology for second opinions based on global dental data.
- Our team includes a dentist with Associate Fellowship from the American Academy of Implant Dentistry.
- We offer flexible payment options including in-house membership plans and third-party financing.
- Our hygienists have decades of combined experience and patient loyalty.
- We provide start-to-finish dental implant treatment under one roof.
What people say
Welcomed as soon as I entered
Thorough exam
Sweet and caring
Positive experience
Confident in oral health
Services
Dental Implants
Dental implants provide permanent root-to-crown restoration for missing teeth. Our AAID-trained dentist uses CT imaging and start-to-finish placement to create stable, natural-looking smiles. This treatment prevents jawbone loss while restoring 70-90% of natural bite force, offering long-term solutions for single or multiple tooth loss.
Veneers
Custom porcelain veneers conceal cracks, stains, and gaps in teeth. Our two-visit process involves enamel preparation and digital impressions for durable, stain-resistant restorations. These thin shells provide 10+ year solutions for achieving symmetrical, flawless smiles with minimal tooth alteration.
Preventive Dentistry
Our preventive care includes digital X-rays, fluoride treatments, and sealants to stop dental issues before they start. Six experienced hygienists perform thorough cleanings and periodontal screenings while educating patients on home care routines to maintain optimal oral health.
Gum Disease Treatment
We offer scaling and root planing for treating gum disease. Digital X-rays help diagnose bone loss while our non-surgical deep cleaning process removes bacteria from below the gumline. Personalized home care plans and frequent maintenance visits help reverse early-stage gingivitis and manage advanced periodontitis.
Invisalign
Invisalign treatment straightens teeth using removable, nearly invisible aligners. Our dentists create customized treatment plans with digital imaging to gradually shift teeth into proper alignment. This orthodontic solution addresses crowding and spacing issues without traditional metal braces, offering convenient, comfortable correction.
People
Dr. Craig Heins
Dentist
Dr. Heins is an Associate Fellow of the American Academy of Implant Dentistry who specializes in comprehensive dental care. He focuses on using advanced technology to provide personalized treatment while maintaining a patient-first approach.
Dr. Carl Gerner
Dentist
Dr. Gerner delivers high-quality dental care with a focus on patient comfort and long-term oral health. He works closely with patients to develop tailored treatment plans that address both immediate needs and future wellness.
Tracy G
Office Manager
With three decades of dental experience, Tracy manages office operations while ensuring smooth patient experiences. She holds certifications in dental office management and continuously seeks ways to improve practice efficiency.
Kathleen S
Hygienist
Kathleen brings over 25 years of dental hygiene expertise, specializing in laser treatments and myofunctional therapy. She emphasizes patient education and preventive care while making dental visits enjoyable for all ages.
Ruby
Office Dog
Ruby serves as our French Bulldog mascot, bringing joy to patients and staff alike. She roams the office providing comfort during dental visits and spreading happiness throughout the practice.
Questions
What dental services do you offer for children?
We provide pediatric dentistry including checkups, fluoride treatments, and sealants to establish lifelong oral health habits in a child-friendly environment.
Do you accept dental insurance?
Yes, we work with Delta Dental and help patients maximize benefits through insurance claims filing and treatment cost explanations.
What payment options are available?
We offer CareCredit/Cherry financing, in-house membership plans, and online payment options for uninsured patients or those needing flexible payment arrangements.
How do dental implants work?
Implants replace missing teeth roots through titanium posts that fuse with jawbone, supporting crowns, bridges, or dentures for permanent, stable tooth replacement.
What technology do you use?
We utilize digital X-rays, AI second opinions, digital impressions, and cone beam CT scanning for precise diagnostics and minimally invasive treatments.
How can I schedule an appointment?
Contact our office directly or visit our website to request an appointment online for your convenience.
