Business Details
45 Years
experience
Emergency
services
Your Trusted Partner for HVAC Solutions in Boone, NC
Mountaineer Heating & Cooling has been serving the High Country region for over 40 years, providing expert HVAC solutions to residential and commercial clients. Our commitment to excellence is rooted in decades of local experience, with a team that prioritizes clear communication, honest pricing, and reliable service. We specialize in heating, cooling, and indoor air quality systems, offering installation, repair, and maintenance services for all major brands. Our technicians are trained professionals who deliver transparent proposals without hidden fees, ensuring customers understand their options before any work begins. We partner with industry-leading manufacturers like Trane, Mitsubishi Electric, and WaterFurnace to provide high-efficiency systems that reduce energy costs while maintaining comfort.With emergency services available 7 days a week for maintenance plan members, we combine technical expertise with personalized care. Our family-owned business treats every job as if it were our own home, adhering to strict ethical standards and prioritizing long-term customer relationships over short-term gains. From routine maintenance to complex installations, we guarantee workmanship that meets both manufacturer specifications and local climate demands.
Services
AC Repair
Furnace Installation
Heat Pump Services
Indoor Air Quality
Geothermal Systems
Ductless Mini-Splits
HVAC Maintenance
Emergency Repairs
Commercial HVAC
Smart Thermostats
Details
- Year established: 1981
Highlights and features
- 40+ years serving Boone and surrounding counties with HVAC expertise
- 24/7 emergency service for maintenance plan members
- Transparent flat-rate pricing with no hidden fees
- Certified technicians trained by leading manufacturers
- Locally-owned with deep community roots in the High Country
What people say
Professional team
Knowledgeable staff
Prompt service
Clear communication
Reliable solutions
Services
AC Repair
Our certified technicians provide fast diagnostics and lasting solutions for all AC makes and models. We restore cooling systems to peak performance while explaining repairs in plain language. Emergency services available 7 days a week for maintenance plan members. Regular repairs help prevent costly breakdowns during summer heat waves in the High Country region.
Heat Pump Services
We specialize in heat pump repair, installation, and maintenance for year-round temperature control. Our team ensures proper sizing and installation of high-efficiency models that reduce energy costs. Regular maintenance extends system lifespan while maintaining optimal performance during Boone's extreme temperature fluctuations.
Indoor Air Quality
Our IAQ solutions include air purifiers, humidifiers, and UV light systems that remove 99.9% of airborne contaminants. We install TRANE CleanEffects and Aprilaire systems that reduce allergens and improve respiratory health. These solutions also enhance HVAC efficiency while reducing household dust accumulation.
Geothermal Systems
We design and install geothermal heating and cooling systems that harness stable underground temperatures. These systems reduce energy bills by up to 70% while providing consistent comfort. Our certified technicians handle complete system installations that qualify for energy efficiency tax credits and utility rebates.
HVAC Maintenance
Our seasonal maintenance plans include comprehensive system inspections and adjustments. Regular tune-ups prevent unexpected failures, extend equipment lifespan, and maintain manufacturer warranties. Members receive priority scheduling and discounted repairs while ensuring optimal system efficiency throughout Boone's challenging climate.
People
Winston Petrey
Owner
Founder of Mountaineer Heating & Cooling since 1981, Winston combines decades of HVAC expertise with community leadership. A Boone native, he oversees operations while maintaining industry certifications and adapting to technological advancements in climate control systems.
Drew Petrey
Service Manager
With over 20 years in the HVAC industry, Drew leads our service department holding North Carolina H3 Class 1 HVAC License. He focuses on technical excellence and customer satisfaction while maintaining industry certifications in the latest heating and cooling technologies.
Dave James
Home Comfort Specialist
A local graduate with HVAC system design expertise, Dave helps customers select optimal solutions. His background in load calculations ensures proper system sizing while providing education on energy-efficient home climate control options.
Jack McCoy
Home Comfort Specialist
Born and raised in Boone, Jack combines public relations expertise with HVAC knowledge. He focuses on customer education and solution-oriented service while maintaining deep understanding of local climate challenges affecting home comfort systems.
Bob Johnson
Shop Foreman
Since 1994, Bob has led metal fabrication operations with precision craftsmanship. His expertise in sheet metal work supports custom HVAC installations while maintaining quality standards that exceed industry requirements for ductwork and system components.
Questions
How quickly can you respond to HVAC emergencies in Boone?
Most in-town emergency calls receive same or next business day service with 24/7 on-call support for maintenance plan members.
Do you service HVAC systems you didn't install?
Yes, we repair and maintain all major brands regardless of original installer while maintaining manufacturer warranty requirements.
Should I repair or replace my old HVAC system?
Our technicians provide cost-benefit analysis showing repair expenses versus energy savings from new high-efficiency systems before making recommendations.
Do you offer financing options for HVAC replacements?
Yes, we offer Synchrony Home Design credit options for qualifying customers to finance new HVAC system installations with manageable payment plans.
What areas do you service?
We primarily serve Boone, Blowing Rock, Banner Elk, and West Jefferson including Watauga, Ashe, and Avery counties in North Carolina.
Can you help with indoor air quality issues?
Yes, we install air purification systems that remove 99.9% of airborne contaminants including allergens, viruses, and bacteria while improving respiratory health.
