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A Family-Focused Dealership Committed to Customer Satisfaction
Basic Auto Ashland, conveniently located in Ashland, Virginia, has been a trusted source for pre-owned vehicles, exceptional car care, and unparalleled customer service since 1976. Guided by the vision of providing an outstanding automotive experience for every customer, we offer a seamless and enjoyable car buying and ownership journey.
Our Approach to Car Shopping
At Basic Auto Ashland, we believe car shopping should be an enjoyable and stress-free process. Our knowledgeable and friendly staff will guide you through every step of the way, answering your questions and ensuring you find the perfect vehicle to meet your needs and budget. We value transparency and open communication, ensuring you feel informed and empowered throughout the experience.
A Vast Selection of Quality Pre-Owned Vehicles
Our expansive pre-owned inventory features a diverse range of high-quality vehicles, meticulously inspected and meticulously maintained by our experienced technicians. Our commitment to quality means you can browse with confidence, knowing every vehicle undergoes a rigorous multi-point inspection before hitting our lot.
Exceptional Customer Care
Beyond just selling vehicles, we pride ourselves on providing exceptional customer care every step of the way. From our friendly and attentive sales team to our skilled technicians and dedicated customer service representatives, we are committed to exceeding expectations and ensuring a seamless and enjoyable experience for every customer.
Why Choose Basic Auto Ashland?
- Vast selection of quality pre-owned vehicles
- Exceptional customer service with a smile
- Commitment to transparency and open communication
- Certified technicians and comprehensive service offerings
- Convenient location in Ashland, Virginia
Experience the Basic Auto Ashland Difference Today!
Come visit Basic Auto Ashland today and discover the difference we can make in your car-buying journey. We'll guide you through the process, answer your questions, and help you find the perfect vehicle for your needs.
Exceptional Customer Service
The reviews for Basic Auto Sales in Ashland are overwhelmingly positive, with each reviewer praising the dealership's exceptional customer service. The sales team, led by Sean, Stan, and Joey, are commended for their professionalism, understanding, and willingness to go above and beyond to meet each customer's needs.
Personalized Experience
Several reviewers mentioned the personalized experience they received at Basic Auto Sales. Stan took the time to understand each customer's preferences, making the purchasing process smooth and enjoyable. Sean and Joey were also commended for their attention to detail, ensuring that each customer left the dealership feeling satisfied and secure.
Efficient Process
Reviewers praised the efficiency of the purchasing process, with some mentioning that the team stayed after closing to ensure everything went smoothly. The finance process was also commended, with Sean and Joey executing the sale and financing with full disclosure and quickly.
Family-Like Atmosphere
Reviewers described the atmosphere at Basic Auto Sales as welcoming and family-like, with Sean and Stan making them feel like relatives. This warm and friendly approach made each customer feel at ease and valued.
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