Quality Automotive Repair & Service You Can Trust
At Pella Car Care, we're more than just an auto repair shop - we're a community-driven business dedicated to providing top-notch service and care to our customers. With over 25 years of experience serving Pella and Marion County, we've built a reputation for trust, reliability, and expert craftsmanship.
Our Story
Since 1994, we've been committed to making a positive impact on our community. Our mission is to provide quality automotive repair and service that you can trust, while also giving back to the people and organizations that make our community thrive. We believe that by taking care of our customers, we're taking care of our community, and that's why we strive to make every interaction with us a positive one.
Our Services
At Pella Car Care, we offer a wide range of services to meet the needs of our customers. From routine maintenance like oil changes and tire rotations to complex repairs like brake service and transmission overhauls, we've got you covered. Our skilled technicians are certified to work on all makes and models, domestic and foreign, and we use only the highest-quality parts and equipment to ensure that your vehicle is running at its best.
We also offer a variety of conveniences to make your experience with us as hassle-free as possible. Our complimentary roadside assistance program, free loaner car service, and courtesy shuttle are just a few examples of how we're committed to exceeding your expectations.
Why Choose Us
So why choose Pella Car Care for your automotive needs? For starters, our 2-year/24,000-mile nationwide warranty is double what most dealerships offer. We also employ ASE-certified technicians who are dedicated to staying up-to-date on the latest technologies and techniques. And with our convenient scheduling options, including online appointments and a quick and easy submission form, getting your car serviced has never been easier.
Our Promise
At Pella Car Care, we promise to always put our customers first. We'll never try to sell you something you don't need, and we'll always be transparent about the work we're doing on your vehicle. We'll treat you with respect, kindness, and honesty, and we'll always strive to exceed your expectations.
Exceptional Service and Experience
The several reviewers at Pella Car Care have had nothing but positive experiences with the team. They praise the expertise and thoroughness of the mechanics, who take the time to explain everything in layman's terms and provide honest feedback. The customers appreciate the personal touch, with the staff being polite, helpful, and accommodating. The cleanliness of the waiting area is also highlighted as a positive aspect.
The team is skilled in handling various car services, including oil changes, brake repairs, and transmission maintenance. They provide prompt and quality services, and the price is often competitive compared to larger dealerships. The customers feel confident in leaving their vehicles in the care of the Pella Car Care team, knowing that they will receive personalized attention and excellent results.
Long-Term Relationships and Customer Referrals
Several reviewers have chosen Pella Car Care as their go-to shop for regular car maintenance and repairs, some even driving from out of state to have their vehicles serviced. They appreciate the trustworthiness of the team and the willingness to explain everything in detail. The customers have referred friends and family to Pella Car Care, further evidencing their satisfaction with the service.
Accommodating and Convenient
The reviewers praise the team's flexibility in scheduling appointments by text and providing a loaner vehicle for customers. The oil change service is particularly convenient, with some customers noting that it is significantly cheaper than at larger dealerships. The team is also accommodating in providing rides for customers who need to leave their vehicles at the shop.
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