Business Details
50+ Years
experience
Your Trusted Pediatric Partner in Jackson, WY
Jackson Pediatrics has been a cornerstone of pediatric care in Jackson, Wyoming for 53 years, dedicated to nurturing the health and well-being of generations of children. Our practice combined compassionate care with medical expertise, serving families across Teton County and beyond. Despite our commitment to growth and community service, evolving healthcare dynamics made sustaining our independent model unfeasible.While we regret closing our doors on June 30, 2025, our legacy continues through our affiliated providers and streamlined medical record access. Our team remains committed to transparency, ensuring patients and families understand their options for ongoing care and record management.
Services
Pediatric Care
Medical Records Transfer
Insurance Assistance
Vaccine Records
Billing Support
Details
- Year established: 1972
Highlights and features
- We served the Jackson community for 53 years with dedicated pediatric care
- Our providers transitioned to St. Johns Health for continued local service
- We maintained partnerships with multiple insurance providers
- We offered transparent billing and insurance guidance
- Our practice participated in the Wyoming Immunization Registry
Services
Pediatric Care
Jackson Pediatrics provided comprehensive medical care for children through regular check-ups, immunizations, and treatment of illnesses. Our team focused on preventive care and early intervention to ensure optimal child development. Services were delivered by board-certified pediatricians with decades of combined experience in family-centered healthcare.
Medical Records Transfer
Secure transfer of patient medical records was facilitated through Cariend's HIPAA-compliant platform. Parents could request digital copies or physical transfers to new providers. The process required government-issued identification to verify patient identity and guardianship for minors.
Insurance Assistance
We offered guidance for patients navigating insurance plans with contracted providers. Our billing specialists helped families understand coverage options and payment responsibilities. This included assistance with claims submission and explanation of benefits documentation for all age groups.
Vaccine Records
Vaccination histories were maintained through the Wyoming Immunization Registry system. Patients accessed records online or requested official copies for school enrollment and travel requirements. Our staff verified immunization status against CDC-recommended schedules for children and adolescents.
Billing Services
We processed payments for office visits and administrative services with multiple payment options. The billing team addressed inquiries about charges, coordinated insurance reimbursements, and provided financial counseling for families facing healthcare cost challenges.
People
Travis Riddell
Medical Director
Dr. Riddell practiced pediatric medicine for over two decades in Jackson. He now serves as Teton County's Director of Health, focusing on public health initiatives while maintaining his medical expertise.
Keri Wheeler
Pediatrician
Dr. Wheeler provided comprehensive pediatric care at Jackson Pediatrics for 12 years. She now continues her practice at St. Johns Health Family Medicine Clinic with the same commitment to child health.
Tiffany Milner
Pediatrician
Dr. Milner specialized in adolescent medicine during her 15 years at Jackson Pediatrics. She now sees patients at St. Johns Health, maintaining her focus on comprehensive pediatric care.
Jeremy Hertzig
Pediatrician
Dr. Hertzig practiced pediatrics in Jackson for 18 years. He is currently exploring clinical opportunities in Jackson and Pinedale to continue serving regional families.
Questions
Why did Jackson Pediatrics close?
After 53 years of service, Jackson Pediatrics closed on June 30, 2025 due to sustainability challenges facing independent medical practices nationally.
How do I access medical records?
Visit www.cariend.com to request records online with government ID, or contact Cariend ROI at PO Box 1866, Thomasville, GA 31799-1866.
Are doctors still available locally?
Drs. Keri Wheeler and Tiffany Milner now practice at St. Johns Health Family Medicine Clinic. Dr. Jeremy Hertzig is exploring local clinical opportunities.
What happened to vaccine records?
Vaccine records remain accessible through the Wyoming Immunization Registry and via medical record requests through Cariend.
