Business Details
Emergency
services
Your Trusted Jacksonville Plumbing Partner
Nelson Plumbing has dedicated itself to delivering exceptional plumbing solutions for residential and commercial construction since its founding. With a focus on integrity, competence, and customer-centric service, we prioritize value-added solutions while respecting clients' properties and ensuring cleanliness. Our team of highly knowledgeable professionals, including Master Plumber Scott Nelson, brings decades of combined experience to every project, from new construction to emergency repairs. Specializing in custom plumbing systems for kitchens, bathrooms, and demanding locations, we have completed over 20,000 projects across Northeast Florida.Our commitment to industry best practices and continuous improvement has earned us a reputation as a trusted partner for builders and homeowners alike. By maintaining transparency, fair pricing, and personalized guidance, we ensure clients receive tailored solutions that meet their unique needs. With 35+ years of service and a loyal customer base, we remain dedicated to excellence in every aspect of our work.
Services
Plumbing Design
Fixture Installation
Water System Repairs
Drain Cleaning
Emergency Services
Commercial Plumbing
Residential Remodeling
Pipe Replacement
Sewer Line Installation
New Construction Plumbing
Highlights and features
- 35+ years of plumbing expertise in Northeast Florida
- Completed over 20,000 residential and commercial projects
- Certified Master Plumber with industry-leading credentials
- Commitment to property protection and post-service cleanliness
- Experienced team handling projects from small repairs to large-scale construction
What people say
Prompt and professional
Excellent service and craftsmanship
Caring and reliable
Left residence more clean
Willing to go extra mile
Services
Plumbing Design
Custom plumbing system design for new construction and major renovations. Our experts create efficient layouts that meet building codes while accommodating unique property requirements. Specializing in complex installations for kitchens, bathrooms, and commercial spaces.
Emergency Repairs
Rapid response for urgent plumbing issues including leaks, pipe bursts, and water damage mitigation. Our technicians arrive equipped to handle critical situations with minimal property disruption, often resolving issues within hours of initial contact.
Fixture Installation
Professional installation of sinks, toilets, showers, and water heaters. We guide clients through fixture selection while ensuring proper functionality and water efficiency. Services include replacement of outdated systems with modern, code-compliant alternatives.
Drain Cleaning
Comprehensive drain and sewer line maintenance using advanced equipment. Our technicians clear blockages, perform routine maintenance, and install new drainage systems for residential and commercial properties, preventing future plumbing emergencies.
Commercial Plumbing
Full-service commercial plumbing solutions from initial design to final inspection. We manage large-scale projects with minimal business disruption, providing cost-effective installations and maintenance programs tailored to commercial building requirements.
People
Scott Nelson
Owner
Master Plumber and founder with 35+ years of experience. Started the company at age 21 as Florida's youngest Master Plumber. Grew the business from a single truck to a 20+ employee operation serving Northeast Florida.
Lisa Bass
Office Manager
30+ years plumbing industry experience specializing in customer service and product selection. Manages accounting, HR, and client relations while providing expert guidance on plumbing design choices and vendor selections.
Matt Evans
Project Manager
20+ years plumbing experience transitioning from field work to project management. Oversees scheduling, estimates, and builder coordination for commercial and residential projects, ensuring timely and budget-conscious completions.
Questions
What types of plumbing services do you offer?
We provide full-service plumbing including new construction, repairs, emergency services, fixture installation, drain cleaning, and commercial plumbing solutions across Northeast Florida.
Do you handle emergency plumbing situations?
Yes, we offer prompt emergency response for urgent issues like pipe bursts, water leaks, and sewer problems with technicians typically arriving within hours of your call.
How experienced is your team?
Our team includes Master Plumbers with 20-35 years of experience. Owner Scott Nelson has been in business since 1988 and our technicians combine for over 100 years of collective plumbing expertise.
What areas do you service?
We primarily serve Northeast Florida including Jacksonville and surrounding counties, handling both residential and commercial projects throughout the region.
Can you help with commercial plumbing projects?
Yes, our commercial division manages projects from initial design through completion, working closely with builders to maintain timelines and budgets while ensuring code compliance.
