Our History - How McDonald Came to Be
Almost seven decades ago, the McDonald family embarked on a journey to make Littleton's roads safer and communities happier. Driven by a commitment to excellence and customer satisfaction, McDonald Collision was born. From humble beginnings, we've grown into a leading auto body shop in the area, renowned for unparalleled Littleton collision repair and unmatched service.
Our Values
Integrity is our core policy. We approach every repair with a promise to:
- Protect our community and ensure a safe ride for you and your family.
- Deliver cutting-edge repairs, utilizing the latest methods and technology.
- Treat each vehicle with the care and attention it deserves.
Our Services
McDonald Collision offers a comprehensive range of services to meet all your automotive needs.
Collision Services
- Comprehensive repairs based on manufacturer specifications.
- Expertise in handling all types of collisions, from minor dents to major structural damage.
- Certified technicians and state-of-the-art technology ensure precise repairs.
Additional Services
- Mechanical repairs and routine maintenance.
- Cosmetic touch-ups and paint restoration.
- Free online estimate tool for transparent pricing.
Why Choose Us?
- Family-owned and operated, ensuring personalized attention to every customer.
- Certified technicians with manufacturer-specific training.
- Continuous investment in the latest technology and industry advancements.
- Unparalleled customer service and unwavering integrity.
Our Certifications
McDonald Collision holds prestigious certifications from leading manufacturers, including Audi, Ford, Hyundai/Kia, Volkswagen, and Volvo. We are also I-Car "Gold" certified, signifying our commitment to mastering the latest collision repair methods and safety standards.
Testimonials
For over six decades, we've had the privilege of serving the Littleton community and beyond. Our reputation for excellence is backed by countless satisfied customers who appreciate our unwavering commitment to quality and care.
Communication Issues
Several reviewers experienced difficulty in communicating with the staff at McDonald Collision, leading to frustration and delays. Rob O. was unable to get in touch with the shop to have work completed, despite multiple attempts to contact them. Neil Taylor had a negative experience with a representative who was impolite and dismissive, making him feel belittled and unvalued.
Estimate Issues
A few reviewers had issues with the estimates provided by McDonald Collision. Josh Bernstein reported that the estimate was off by 80%, and Neil Taylor was told that they couldn't provide an estimate because his insurance company deemed his car a total loss. Joanne Park was kept waiting for over 40 minutes for an estimate and eventually left due to the poor service.
Positive Experiences
On the other hand, some reviewers had very positive experiences with the shop. Jodi Robinette and Logan Cadman praised the professionalism and attention to detail of the staff, particularly Tom and Brianna. Trevon Yep and Paul Bowers were happy with the quality of work and the customer service they received.
Quality of Work
There were mixed reviews about the quality of work done by McDonald Collision. While some reviewers were happy with the work, others, like Keith, were disappointed with the results, citing poor quality and delays.
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