Service Beyond Your Expectations
A Legacy of Fine Jewelry and Exceptional Service
Charland Jewelers has been a landmark in Pittsfield, Massachusetts, since 1946. For over seven decades, we have proudly served generations of customers, helping them celebrate life's most precious moments with exquisite jewelry. Founder, Samuel Charland, built the business on a foundation of exceptional quality, craftsmanship, and personalized service. This legacy continues today, with his son, Steven Charland, at the helm.
Exceptional Jewelry and Design Expertise
Our team of skilled gemologists and designers boasts decades of experience in crafting stunning jewelry, ranging from classic diamonds and elegant gemstones to intricate custom designs. We specialize in:
- Engagement rings: Find the perfect symbol of love with our vast selection of designs or collaborate with us on a one-of-a-kind creation.
- Wedding bands: Explore a diverse range of materials and styles to complement your engagement ring and express your unique personalities.
- Diamond jewelry: Ethical and dazzling diamonds are the heart of our collection, featuring solitaires, pendants, bracelets, and earrings.
- Custom jewelry: Our expert artisans can translate your vision into reality, crafting jewelry as unique as you are.
Quality and Sustainability
At Charland Jewelers, quality is paramount. We are committed to:
- Conflict-free diamonds: We only source diamonds and gemstones from suppliers adhering to the Kimberley Process, ensuring ethical practices.
- Exceptional craftsmanship: Each piece is meticulously handcrafted by skilled artisans who take pride in their work.
- Durability and sustainability: We select materials for their lasting beauty and longevity, ensuring your jewelry remains a cherished heirloom for generations to come.
Personalized Service and Customer Care
Our dedicated team is passionate about exceeding your expectations. We provide:
- Personalized consultations to understand your unique needs and preferences.
- Comprehensive care and repair services to ensure your jewelry remains in pristine condition.
- Responsive and attentive customer service, always ready to answer your questions and assist you.
Service and Quality
The reviews highlight the exceptional service and quality of Charland Jewelers. Customers praise Mark, the owner, for his attentive listening skills, willingness to create custom pieces, and expertise in designing and repairing jewelry. The staff is also commended for their professionalism, friendliness, and helpfulness.
Variety of Options
Charland Jewelers offers a wide selection of styles and price ranges, and customers appreciate the variety of options available. The store is also willing to bring in specific products or design custom pieces to meet individual needs and tastes.
Personal Touch
Reviews emphasize the personal touch that Charland Jewelers provides. Mark and his staff take the time to get to know customers and understand their preferences, making the shopping experience more enjoyable and personalized.
Cleanliness and Convenience
Many customers appreciate the cleanliness and convenience of the store, with some noting that repairs and cleanings are done on-site and in a timely manner.
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