Business Details
50+ Years
experience
Emergency
services
Your Trusted Plumbing & HVAC Experts in High Point
Buchanan Service Company has been a trusted provider of residential and commercial plumbing, heating, and drainage solutions since our founding in High Point, North Carolina, over 50 years ago. As a fourth-generation family-owned business, we combine decades of hands-on experience with a commitment to safety, quality craftsmanship, and exceptional customer service. Our team of skilled technicians delivers comprehensive repairs, installations, and preventive maintenance while upholding rigorous safety protocols and industry standards.We pride ourselves on employing advanced leak detection technology and maintaining stocked service vehicles to minimize client disruption. Guided by core values of integrity, transparency, and continuous improvement, we serve as a reliable partner for maintaining essential home systems, ensuring lasting value through precision workmanship and personalized attention to every project.
Services
Plumbing Services
HVAC Services
Drain Cleaning
Leak Detection
Sewer Repair
Water Heater Installation
Furnace Repair
Camera Inspections
Details
- Year established: 1968
Highlights and features
- Fourth-generation family-owned plumbing expertise since 1968
- 24/7 emergency service with rapid response times
- Advanced leak detection technology prevents costly water damage
- Stocked service vehicles enable same-visit repairs
- Certified technicians with ongoing industry training
What people say
Very responsive
Excellent professional service
Knowledgeable and dependable
Family owned business
Honest service
Services
Plumbing Services
Buchanan Service Company delivers comprehensive plumbing solutions for residential and commercial properties. Our experts handle leak repairs, fixture installations, and system maintenance using advanced diagnostic tools. With 50+ years of local experience, we prioritize rapid response times and lasting fixes while maintaining strict safety protocols. Our stocked service vehicles enable efficient repairs, minimizing client inconvenience through same-visit solutions for common plumbing issues.
HVAC Services
Our certified technicians provide full-service HVAC maintenance, repairs, and installations for residential and commercial clients. Specializing in furnace, heat pump, and boiler systems, we ensure optimal climate control through preventive maintenance and emergency repairs. Utilizing industry-leading equipment and diagnostic technology, our team delivers energy-efficient solutions that extend system lifespan while maintaining indoor comfort standards across High Point and surrounding areas.
Drain & Sewer Services
Specialized drain unclogging and sewer line maintenance services prevent costly infrastructure damage. Our technicians employ high-pressure jetting and camera inspections to identify blockages and structural issues. Preventive maintenance plans address common problems in residential and commercial drainage systems, ensuring code-compliant repairs and replacements that restore proper flow and prevent water contamination risks in local properties.
Leak Detection Services
Advanced acoustic detection and thermal imaging identify hidden leaks in plumbing systems without destructive wall or slab cutting. Our non-invasive methods accurately pinpoint moisture sources behind walls, under floors, or in hard-to-reach areas. Early leak detection prevents structural damage, mold growth, and inflated utility bills while extending pipe system longevity through targeted repairs.
Camera Inspections
State-of-the-art sewer camera technology provides real-time diagnostics for underground drainage systems. This minimally invasive method identifies root intrusion, corrosion, and pipe collapse without excavation. Inspections generate detailed visual records used to create cost-effective repair plans, reducing service time by 40% compared to traditional diagnostic methods while ensuring accurate problem identification.
People
Jerry Buchanan
Founder
Mechanical Engineering graduate from NC State who established Buchanan Service Company in 1968. Pioneered family plumbing legacy through technical expertise and client-focused service until 2023.
Andy Buchanan
Co-Owner
Grandson of founder Jerry Buchanan. Joined the family business in 2016, trained directly under his grandfather. Now co-owns and operates the company while maintaining legacy service standards.
Jay Buchanan
Co-Owner
Second-generation co-owner with extensive hands-on plumbing experience. Joined in 2016 after formal training, now directs technical operations while upholding company's commitment to quality craftsmanship.
Questions
What emergency services does Buchanan offer?
We provide 24/7 emergency plumbing, HVAC, and leak detection services with rapid response times for urgent home system issues.
Do you service commercial properties?
Yes, our team handles residential and commercial plumbing, heating, and drainage needs across various business sectors in the High Point area.
How can I schedule an appointment?
Contact us at (336) 442-3856 for immediate service or use our website to request scheduled appointments for maintenance or inspections.
What payment methods are accepted?
We accept major credit cards, checks, and cash payments for completed services. Payment plans may be available for extensive repair projects.
Are financing options available?
Yes, we offer financing programs for major system replacements or extensive repair projects through approved credit partners.
