Business Details
9 Years
experience
Professional Property Management Services in Carson City
Brick & Mortar Properties is a dedicated property management company serving Carson City and surrounding areas. We prioritize personalized service and transparency in all our interactions with property owners and tenants. Our approach focuses on building strong relationships while delivering comprehensive management solutions. With years of industry experience, we understand the unique challenges property owners face in the Northern Nevada market. Our team brings deep local market knowledge and a commitment to excellence to every property we manage.We specialize in property marketing, tenant screening, rent collection, and maintenance coordination. Our services extend to financial reporting, legal compliance, and eviction management when necessary. We operate with a core principle: if we can't collect the rent, we shouldn't get paid. This philosophy ensures our success is directly tied to our clients' financial outcomes. Our reputation for exceptional service has been recognized through multiple awards for outstanding property management.
Services
Property Marketing
Tenant Screening
Rent Collection
Maintenance Coordination
Property Inspections
Financial Reporting
Legal Compliance
Eviction Management
Details
- Year established: 2017
Highlights and features
- We have over 15 years of combined real estate experience in Northern Nevada.
- We provide personalized property management tailored to each owner's unique needs.
- We operate with complete transparency and accountability in our processes.
- Our team focuses on open communication with 24-hour response guarantees.
- We only earn management fees when we successfully collect rent for owners.
What people say
Breeze to work with
Text or email away
Replies quickly
Above and beyond
Highly recommended
Services
Property Marketing
Our property marketing service ensures your rental property receives maximum visibility to qualified renters. We utilize multiple advertising channels and promotional techniques to quickly attract potential tenants in the local market. Our comprehensive approach helps minimize vacancy periods and secure reliable tenants for property owners.
Tenant Screening
Our tenant screening service thoroughly evaluates every application using strict internal criteria to identify the most qualified applicants. We work to prevent potential problems by placing only the best tenants, reducing risks for property owners and ensuring better long-term rental outcomes for all parties involved.
Rent Collection
Our rent collection service streamlines the payment process for property owners. We handle billing and fund collection, ensuring timely payments through our accounting system. Owners receive direct deposits of rental income and can access their account anytime to review financial statements and documentation.
Maintenance Coordination
Our maintenance coordination service provides prompt response to repair requests and manages necessary follow-up visits. We ensure all completed work meets our high standards while maintaining property condition. This service helps preserve property value and tenant satisfaction through timely and quality repairs.
Legal Compliance
Our legal compliance service helps property owners navigate strict housing laws and regulations. We work proactively to keep properties in compliance with local ordinances and state requirements, protecting owners from potential legal issues and financial risks related to non-compliance.
People
Colleen McKoy
Owner
Colleen founded Brick & Mortar Properties in 2017 after gaining firsthand experience managing her own rental properties. With a background in housing development and homeownership education, she brings deep industry knowledge and leadership to the company's operations.
Anne Zoellner
Property Manager
Anne brings extensive local real estate experience to her property management role. With over 15 years in the industry, she applies her expertise in both real estate sales and property management to deliver exceptional service to clients throughout Northern Nevada.
Vicki Harkleroad
Property Manager
Vicki has 17 years of Northern Nevada real estate experience, including rental property ownership. She uses this practical knowledge to communicate effectively and provide quality service to property owners, investors, and renters in the Carson City area.
Questions
What areas do you serve for property management?
We provide property management services in Carson City, Dayton, and North Minden areas of Northern Nevada.
How do you handle tenant screening?
We use strict internal criteria to thoroughly evaluate every application and identify the most qualified tenants for our clients.
What happens if rent isn't collected?
If we can't collect the rent, we don't charge a management fee - our success is tied to our clients' financial outcomes.
How are property maintenance issues handled?
We respond promptly to repair requests, coordinate necessary visits, and ensure all work meets our quality standards.
What reporting do property owners receive?
We provide monthly financial statements documenting earnings and expenses, with online access to documents at any time.
