Trust us to get you back on the road with confidence!
At Roy's Paint & Body, we are dedicated to providing top-notch collision repair services to the Garland, TX community. Our locally owned and operated shop has been serving the area for over 25 years, and our team of experienced professionals is committed to providing 100% customer satisfaction. We understand that accidents can be stressful, which is why we strive to make the repair process as smooth and hassle-free as possible.
Our History
Our owner, Roy, has been in the industry for over 35 years and has owned his own shop for 25+ years. With three locations opened since 1991, we have built a reputation for providing superior customer service and expert repair work. Our goal is to treat every customer with honesty and respect, and to provide them with the best possible options for repairing their vehicle.
Services
At Roy's Paint & Body, we offer a wide range of services to meet all your collision repair needs. From frame repair and collision work to paintless dent repair and custom color and vehicle restoration, we have the expertise and equipment to get the job done right. We also offer courtesy shuttle service, free estimates, and flexible appointment hours to accommodate your busy schedule. And, with our 24/7 emergency services, you can rest assured that we'll be there to help you no matter what.
What Sets Us Apart
At Roy's Paint & Body, we pride ourselves on our personalized service and attention to detail. Our professional and informative staff is always available to answer any questions you may have, and we strive to keep you informed every step of the way. We also offer discounted prices for company fleet vehicles and work with all insurance companies to make the process as seamless as possible.
Our Promise
At Roy's Paint & Body, we promise to provide you with the best possible service and to treat you with the honesty and respect you deserve. We understand that your vehicle is a valuable asset, and we'll do everything in our power to get you back on the road as quickly and affordably as possible.
Atmosphere and Service
Many reviewers praised Roy's Paint & Body for their excellent atmosphere and service. They mentioned being welcomed with a friendly attitude, being communicated with in a respectful and down-to-earth way, and feeling valued as customers. Reviewers commented on the efficient scheduling, quick turnaround times, and attention to detail in their work.
Work Quality and Communication
Reviewers were impressed with the quality of the work done by Roy's Paint & Body. They praised the detail-oriented approach, stating that the paint jobs looked beautiful and the body work was done to a high standard. Reviewers also appreciated the communication throughout the process, being kept informed about the status of their vehicle and having options presented to them.
Some Disappointments
However, there were a few instances of poor service. One reviewer reported feeling taken advantage of, stating that the shop used reused damaged parts and failed to complete agreed-upon work. Another reviewer experienced difficulty in retrieving their repair records, leading to frustration.
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