Business Details
50+ Years
experience
Emergency
services
Trusted Security Solutions for Businesses
At Bay Alarm, our approach is rooted in quality technology and dedicated local staff committed to ensuring customer safety. Established in 1946 as a two-person operation in Oakland, California, we have grown into the largest independently owned security business in the United States. As a third-generation family-owned company, we serve over 155,000 commercial and residential clients across California, Arizona, and Washington. Our team of highly trained technicians, with an average of 10 years of experience, provides localized expertise, with 90% of customers located within an hour of our branch offices.Guided by our motto, 'The Bay Way,' we prioritize integrity, customer service, and community partnerships with law enforcement and local organizations. Our comprehensive solutions include AI-powered video monitoring, burglar and fire alarms, access control, and 24/7 professional monitoring. With over 75 years of experience, we remain committed to innovation, reliability, and the highest standards of security excellence.
Services
Live Video Monitoring
Burglar Alarms
Fire Alarms
Access Control
Security Agents
Mobile Security
24/7 Monitoring
Alarm Verification
Fire Inspections
Access Management
Details
- Year established: 1946
Highlights and features
- 75+ years of experience in the security industry
- Highly trained technicians with 10+ years of average tenure
- Local expertise with 90% of customers within an hour of branch locations
- Proven crime deterrence with AI-powered video monitoring
- Strong partnerships with law enforcement and fire departments
Associations and certifications
- CA CSLB 880138
- ACO 28
- CSFM Type 1 License
- A-0471
- AZ ABC 20243
- ROC 326152 CR-67
- ROC 326153 CR-16
- WA LEECL BAYALAC876KF
- CCL BAYALAC878KH
What people say
Excellent response time
Break-ins have stopped
Professional monitoring
Custom security solutions
Trusted partner
Services
Live Video Monitoring
Our AI-powered live video monitoring systems deter crime with real-time surveillance and instant alerts. Professional monitoring agents verify threats and coordinate rapid police response. High-definition cameras with night vision and virtual fence technology provide comprehensive coverage for businesses of all sizes.
Burglar Alarms
Custom burglar alarm systems include 24/7 monitoring, motion detectors, and remote arming/disarming capabilities. Professionally installed systems integrate with access control and video verification to enhance security and reduce false alarms through advanced analytics.
Fire Alarms
Comprehensive fire alarm systems feature professional monitoring, code compliance expertise, and regular inspections. Cellular communication ensures reliability, while remote reporting tools simplify maintenance tracking and emergency contact management for commercial properties.
Access Control
Cloud-based access control systems allow instant management of multi-site permissions through mobile apps. Features include real-time monitoring, audit trails, and integration with video surveillance for enhanced security at commercial facilities.
Mobile Security
Solar-powered mobile security units provide temporary protection for construction sites and outdoor assets. 360-degree cameras with AI analytics and automated loudspeakers deter trespassers, while cloud storage ensures 30-day footage retention without data overage charges.
People
Tim Westphal
CEO
Third-generation family owner with deep security industry experience. Former installer and monitoring technician who expanded Bay Alarm's operations across the western United States. Holds MBA from St. Mary's College and active in security industry associations.
Eric Taylor
CRO
Chief Revenue Officer driving sales growth since 2002. Former banking executive with expertise in strategic development. Active in NetOne and sheriff's charities, holds marketing degree from San Diego State University.
Jonathan Surridge
CFO
Financial leader with software and investment industry background. Oversees acquisitions and strategic planning. Yale graduate with MBA from UC Berkeley Haas School of Business. Focuses on operational efficiency and long-term growth.
Julia Keevey
CHRO
Human resources executive with experience at Esurance and Berlitz. Focuses on employee development and engagement. Holds MBA from Temple University and SHRM senior certification. Prioritizes talent acquisition and career growth programs.
Andrew Conrad
CTO
Technology leader managing Bay Alarm's technical infrastructure. Former COO at Sweda LLC with 25+ years of IT leadership experience. Oversees network operations, product development, and engineering teams to ensure 24/7 system reliability.
Questions
What security services does Bay Alarm offer for businesses?
We provide live video monitoring, burglar alarms, fire alarms, access control systems, security agents, and mobile security solutions tailored to commercial needs.
How does Bay Alarm's 24/7 monitoring work?
Our UL-listed monitoring center uses AI analytics to verify alarms, automatically alert authorities, and provide real-time threat response with 98% crime deterrence effectiveness.
Are Bay Alarm systems customizable for different business sizes?
Yes, we design scalable solutions for single-site businesses to multi-location enterprises, with modular components that adapt to specific security requirements.
How quickly does Bay Alarm respond to security incidents?
Our monitoring agents typically dispatch authorities within 30 seconds of verified threats, with average police response times under 5 minutes when integrated with local agencies.
What makes Bay Alarm different from other security providers?
We combine family-owned reliability with cutting-edge technology, local technicians with 10+ years average experience, and 75+ years of industry expertise to deliver personalized security solutions.
