Business Details
Trusted Insurance Services in Hacienda Heights | Billy Van Ho Insurance Agency
Billy Van Ho Insurance Agency was founded on the principles of resilience, community service, and personalized care. With over a decade of dedicated service to Hacienda Heights and surrounding areas, we specialize in delivering comprehensive insurance solutions tailored to individual needs. Our bilingual team, fluent in English, Spanish, Khmer, and Cantonese, ensures clear communication and cultural understanding, supporting clients through life's uncertainties. Backed by State Farm's nationwide resources since 2011, we combine local expertise with national reliability to protect what matters most to our clients. 
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Renters Insurance
Condo Insurance
Business Insurance
Pet Insurance
Boat Insurance
Health Insurance
Recreational Vehicles Insurance
Highlights and features
- Our multilingual team offers support in English, Spanish, Khmer, and Cantonese.
- Licensed to serve clients across California, Arizona, Nevada, and Oregon.
- 24/7 contact options for urgent insurance needs and inquiries.
- Personalized policy reviews to ensure coverage aligns with current life changes.
- Proven track record of resolving claims efficiently with customer-first service.
What people say
Excellent service
Very helpful
Prompt assistance
Knowledgeable professionals
Highly recommended
Services
Auto Insurance
Our auto insurance policies provide comprehensive protection tailored to drivers in Hacienda Heights and beyond. With customizable liability limits, collision coverage, and roadside assistance options, we help clients meet state requirements while safeguarding against unexpected accidents. Our team assists with policy adjustments for new vehicles, bundling discounts, and navigating claims efficiently.
Homeowners Insurance
Home insurance plans cover structural damage, personal belongings, and liability risks for single-family residences and condos. We offer customizable coverage for fire, theft, and natural disasters, with options for additional endorsements like earthquake protection. Our agents guide clients through property valuation and replacement cost estimates for optimal security.
Life Insurance
Term and whole life insurance solutions protect families financially through unexpected loss. We provide policy comparisons for income replacement, mortgage protection, and college funds, with options for accelerated death benefits. Our agents help clients determine appropriate coverage amounts based on financial obligations and future goals.
Business Insurance
Custom commercial policies protect enterprises against property damage, liability claims, and operational disruptions. Coverage includes business owners' policies (BOP), professional liability, and workers' compensation. We assess industry-specific risks for local businesses and assist with policy adjustments during expansion or changes in operations.
Renters Insurance
Affordable renters insurance protects personal property against theft, fire, and water damage while covering liability claims. Our policies meet landlord requirements and include additional living expenses if displacement occurs. We help tenants assess coverage needs for electronics, jewelry, and other valuables.
People
Billy Van Ho
State Farm Agent
Founder of Billy Van Ho Insurance Agency, Billy leads with over 15 years in the insurance industry. Born in a Cambodian refugee camp, he brings resilience and empathy to client interactions. Joined State Farm in 2011, expanding coverage options across four states while maintaining local community ties.
Lisa Ho
Customer Service Manager
With license #0F49132, Lisa specializes in multilingual support for Khmer and English-speaking clients. She manages policy adjustments and claims coordination, ensuring clear communication during critical moments. Her decade-long tenure reflects commitment to personalized service.
Kitty York
Account Representative
Licensed as #4376234, Kitty provides fluent Cantonese support and expertise in auto and life insurance policies. Recognized for swift claim resolutions and proactive client follow-ups, she maintains a 10+ year track record of positive customer feedback for streamlined service delivery.
Greg Cano
Team Leader
As a Whittier native with Spanish language proficiency, Greg leads policy reviews and risk assessment consultations. His focus areas include commercial insurance and bilingual client education, ensuring small businesses receive tailored coverage recommendations aligned with operational needs.
Questions
What insurance products do you offer?
We provide auto, home, life, renters, condo, business, pet, and boat insurance. Additional options include health policies and recreational vehicle coverage.
Are you licensed outside California?
Yes, we're licensed to operate in Arizona, Nevada, and Oregon while maintaining our Hacienda Heights office as primary location.
How can I get a personalized quote?
Contact us via phone at (626) 820-9039 or visit our office for a complimentary consultation to create customized coverage plans.
Do you offer multilingual support?
Our team serves clients in English, Spanish, Khmer, and Cantonese to ensure clear communication across cultural backgrounds.
What are your business hours?
We operate by appointment outside regular office hours and provide 24/7 contact options through phone and text services.
