At Transcend Credit Union, our mission is to empower our members to reach their financial goals by providing an unparalleled level of service, affordable rates, and a wide range of innovative financial products and services. As a not-for-profit financial institution, we strive to be a trusted and reliable partner for our members, employees, and the communities we serve.
Our History
Transcend Credit Union has a rich history dating back to 1934, when we were founded to serve the financial needs of Louisville, Lexington, and surrounding counties. Over the years, we have grown and evolved, introducing new products and services to meet the changing needs of our members. Today, we operate six branches, offering a comprehensive range of financial solutions designed to meet the unique needs of our members.
Our Services
At Transcend Credit Union, we believe in delivering exceptional service, transparency, and value to our members. Our services are designed to help our members achieve their financial goals, whether it's buying a home, financing a car, or simply managing their everyday finances.
Personal Financial Services
We offer a range of personal financial services, including:
- Checking and savings accounts
- Certificates and deposit accounts
- Loans and credit cards
- Retirement accounts, such as IRAs and Roth IRAs
- Youth accounts, such as Elevate Eagle Savings Accounts
Business Financial Services
We also provide a range of financial services to businesses, including:
- Business checking and savings accounts
- Loans and credit lines
- Business credit cards
- Retirement accounts and employee benefits
How We Can Help
At Transcend Credit Union, we are committed to helping our members achieve their financial goals. Whether you're looking to purchase a home, finance a car, or simply manage your everyday finances, we have the expertise and resources to help you succeed.
Financial Education
We recognize the importance of financial education and stability, and we are committed to providing our members with the knowledge and tools they need to make informed financial decisions. Our financial education resources include webinars, workshops, and online tutorials, as well as personalized financial planning and counseling.
Why Choose Us
At Transcend Credit Union, we pride ourselves on our commitment to members, our reputation for helping our community thrive, and our focus on customer service. Whether you're a first-time homebuyer, looking to finance a car, or simply seeking to improve your financial literacy, we are here to support you every step of the way.
Join the Transcend Credit Union Family
We invite you to join our community of members, who share our values of financial stability, innovation, and personalized service. Become a part of our cooperative and enjoy the benefits of membership, including competitive rates, flexible loan options, and access to a wide range of financial products and services.
Staff and Service
The staff at Transcend Credit Union have received high praise from customers, with many reviewers mentioning specific employees by name, such as Heather, Jackie, Jamesha, Charity, and Jacqueline Barreto. These employees were described as helpful, knowledgeable, patient, professional, and kind. Reviewers appreciated the staff's ability to answer questions, resolve issues, and provide excellent customer service.
Positive Experiences
Many reviewers had positive experiences at multiple branches, including the Dixie branch. They appreciated the welcoming environment, quick and easy transactions, and informative staff. Some reviewers mentioned that the staff made them feel like family, and others appreciated the staff's ability to work with them to resolve complex issues.
Banking Needs
Reviewers indicated that Transcend Credit Union was able to meet their various banking needs, including opening accounts, resolving issues, and providing loans. One reviewer was able to purchase a car through the credit union, which was not possible through other institutions.
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