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Business Details
46 Years
experience
Your Trusted Septic Service Provider in Walpole, MA
Big Septic is a family-owned and operated full-service septic company with over three decades of dedicated service to our community. Our expertise spans a wide range of septic-related services, including Title 5 inspections, Perc tests, system design, installation, and repairs, with a track record of over 4,500 inspections and 2,000 installations. We prioritize client satisfaction through personalized solutions, technical proficiency, and adherence to state regulations. Our team combines hands-on experience with advanced tools to diagnose and resolve septic system challenges efficiently. We maintain strong ties to the local community, supporting initiatives like FCR, a nonprofit dedicated to ending domestic violence. Transparency, reliability, and professionalism guide every interaction with our clients, ensuring clear communication and trust.

Our commitment to excellence is reflected in our proven ability to handle complex projects on tight timelines and deliver durable, compliant systems. Detailed record-keeping, including as-built documentation, ensures accuracy and compliance for future maintenance. With a presence since 1980, we remain focused on evolving with industry standards while preserving the values of family ownership. Client testimonials consistently highlight our team's expertise, responsiveness, and dedication to resolving septic system challenges. This long-standing reputation drives our ongoing commitment to service excellence in every project we undertake.
Services
Title 5 Inspections Septic Pumping Perc Tests System Repairs Septic Installations As-Built Documentation Emergency Services Cesspool Maintenance Drainfield Replacement Soil Testing
Details
  • Year established: 1980
Highlights and features
  • We have over 30 years of experience in septic system diagnostics and compliance.
  • We have completed 4,500+ Title 5 inspections and 2,000+ septic installations.
  • Our team provides transparent pricing and detailed service documentation.
  • We handle complex projects, including emergency repairs on tight timelines.
  • We support local initiatives like FCR, committed to ending domestic violence.
What people say
Prompt and professional service Exceptional excavation work Excellent job on tight timelines Knowledgeable and courteous team Highly recommend their services
Services
Title 5 Inspections
Our licensed inspectors conduct Title 5 inspections to Massachusetts state standards, utilizing advanced equipment to assess septic systems for real estate transactions or compliance renewals. We identify system components, evaluate hydraulic performance, and provide confidential assessments with clear pass/fail determinations. Our inspectors maintain up-to-date knowledge of regulatory requirements to ensure accurate evaluations that protect property owners and community health.
Septic Pumping
We perform complete septic tank pumping services using specialized equipment to remove solids and scum buildup, maintaining system efficiency and preventing drainfield clogs. Our technicians recommend annual pumping schedules based on system capacity and usage patterns, with detailed records provided for local board of health compliance. Residential and commercial clients benefit from our large-volume pumping capabilities and 30+ years of maintenance expertise.
Perc Tests
Our soil testing services determine proper septic system design through percolation tests that measure groundwater elevation and soil absorption rates. Engineers use hand-dug or machine-dug holes to assess drainage characteristics, informing system sizing and elevation requirements. Test results guide creation of compliant designs that balance property-specific conditions with state environmental regulations for long-term functionality.
Septic Repairs
We handle complete septic system repairs including tank replacements, baffle installations, and drainfield restoration. Our technicians diagnose failing components like cracked pipes or collapsed distribution boxes and implement code-compliant fixes. Emergency services address urgent failures while routine repairs maintain system integrity. All repairs include post-service verification to ensure optimal system performance and regulatory compliance.
Septic Installations
Our installation services cover complete septic system implementation from design through board of health approval. Engineers create customized layouts based on perc test results and property survey data, with as-built documentation provided for permanent records. We coordinate all permitting requirements and handle complex projects including connections to municipal sewer systems and installations on challenging terrain.
Questions
What is included in a Title 5 septic inspection?
A licensed inspector examines your septic tank, distribution box, drainfield, and leaching area for hydraulic failures, component damage, and regulatory compliance.
How often should I pump my septic tank?
Annual pumping is recommended to maintain system efficiency and extend component lifespan, with records kept for local regulatory compliance.
Do you service commercial properties?
Yes, we handle commercial septic needs including large-volume tanks (1000-2000+ gallons) and multi-unit property systems.
What areas of Massachusetts do you serve?
We primarily serve Norfolk County including Walpole, Norfolk, Westwood, and Franklin areas with septic inspection and repair services.
What are as-built septic plans?
As-built plans document the exact installed configuration of your septic system, required for repairs or replacements and stored with local authorities.
Can you help with septic system failures?
Yes, we handle emergency repairs, system replacements, and regulatory negotiations to resolve failed inspections and restore functionality.