Experience the Art of Clean: Where Quality Meets Sustainability
At Dexter Dry Cleaners, we have been proudly serving the Seattle community since 2009. We take pride in our professional and meticulous approach to dry cleaning, alterations, and household item cleaning. Our team is dedicated to providing the best possible service to our customers, ensuring that your garments are treated with the utmost care and respect.
Our Story
As a family-owned and operated business, we understand the importance of quality and attention to detail. We strive to create a welcoming environment where our customers feel comfortable and confident in our ability to care for their belongings. Our commitment to using eco-friendly practices and non-toxic chemicals ensures that our customers can feel good about the impact they are having on the environment.
Our Services
We offer a wide range of services to meet the diverse needs of our customers. From dry cleaning and alterations to laundry and household item cleaning, we have you covered. Our team of experts is dedicated to providing exceptional service and ensuring that your items are returned to you in pristine condition.
Dry Cleaning
Our dry cleaning services use non-toxic chemicals to ensure a safe and healthy environment for our customers and the planet. We take special care when handling delicate fabrics, such as silk, and process them separately to ensure their integrity. Our team inspect your clothes carefully before cleaning them for any existing damages and notify you immediately so you can have them repaired or held aside.
Alterations and Repairs
Our alteration and repair services are designed to breathe new life into your favorite garments. From minor adjustments to complete overhauls, our team of skilled technicians is dedicated to providing high-quality alterations and repairs. All alterations require appointments, so please call us to schedule a time that suits you.
Pick-Up and Delivery
We understand that life can get busy, which is why we offer a convenient pick-up and delivery service. Our team will collect your items from your doorstep and return them to you once they have been cleaned and pressed. We service a wide range of areas, including Belltown, Capitol Hill, Downtown, Eastlake, Fremont, Queen Anne, and South Lake Union.
Overall Service Experience
The majority of customers have had a positive experience with this dry cleaning and alteration service. Many reviewers praised the friendly and attentive staff, who provided excellent service at reasonable prices. The staff were commended for their professionalism, politeness, and willingness to offer helpful tips and advice on clothing care.
Quality of Work
Most customers were extremely satisfied with the quality of work provided by this service. Many reviewers mentioned that their clothes were cleaned and altered to a high standard, with some even stating that the results were "impossible" to achieve. The service was praised for its attention to detail, with customers noting that the workers were meticulous in their approach.
Turnaround Time
The turnaround time for the service was generally viewed as reasonable, with most customers receiving their cleaned and altered clothes within a few days. Some reviewers appreciated the convenience of the service's scheduling system, which allowed them to pick up their clothes at a time that suited them.
Areas for Improvement
A few customers expressed some dissatisfaction with the service, citing issues with alterations and dry cleaning quality. One reviewer had a poor experience with an altered garment, while another was unhappy with the fading of their clothes after dry cleaning. However, in some cases, the service offered refunds or apologies to rectify the situation.
Staff and Customer Service
The staff at this service were consistently praised for their friendly, polite, and professional demeanor. Many reviewers appreciated the helpful advice and guidance provided by the staff, who were always willing to offer assistance and explanations.
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