Business Details
31 Years
experience
Custom Jewelry Design & Repair in Show Low, AZ
At White Mountain Jewelers, we combine generations of craftsmanship with cutting-edge technology to deliver exceptional jewelry services. Established in 1995, our team of certified experts specializes in custom design, precision repairs, and appraisals using advanced tools like laser welding and 3D CAD software. We prioritize personalized service, offering free inspections, lifetime warranties, and educational resources to ensure informed decisions.Our commitment to transparency includes honest pricing without artificial markups and a focus on client satisfaction through meticulous attention to detail. With decades of collective experience, we serve as trusted advisors for all jewelry needs, from heirloom restoration to bespoke creations.
Services
Custom Design
Jewelry Repairs
Appraisals
Engraving
Watch Battery Replacement
Free Inspection
Diamond Education
Special Orders
Meteorite Collection
Elk Tooth Collection
Details
- Year established: 1995
Highlights and features
- We offer award-winning custom jewelry design recognized in international competitions.
- Our laser welding technology enables cost-effective repairs for previously unrepairable pieces.
- We provide free lifetime warranties on all jewelry purchases and repairs.
- Our staff includes GIA-certified gemologists for accurate appraisals and consultations.
- We combine third-generation craftsmanship with 3D CAD software for precision designs.
Services
Custom Design
Transform your vision into heirloom-quality jewelry using our custom design service. Our experts employ 3D CAD software and traditional craftsmanship to create unique pieces from yellow gold, white gold, platinum, or silver. Clients collaborate directly with award-winning designers to refine details, ensuring each creation reflects personal stories and preferences while maintaining structural integrity and timeless beauty.
Jewelry Repairs
Restore your jewelry's brilliance with our advanced repair techniques. We utilize laser welding technology for precise, cost-effective fixes to damaged pieces, including resizing rings, replacing watch batteries, and repairing heat-sensitive gemstones. Our bench jewelers handle both simple adjustments and complex restorations, backed by a free lifetime warranty guaranteeing workmanship quality and gemstone security.
Appraisals
Obtain accurate valuations from our independent GIA-certified gemologists for insurance or resale purposes. Appraisals consider current market values for precious metals, diamonds, and colored stones, with updates recommended every five years. We examine gemstone quality, metal purity, and craftsmanship while providing documentation that meets insurance industry standards for lost or damaged items.
Engraving
Add unique personalization to jewelry using our computerized engraving system. Capable of etching metal, glass, wood, and other materials with custom fonts, signatures, or logos, this service enhances sentimental value. Our team assists clients in selecting meaningful inscriptions while ensuring technical feasibility and legibility for lasting results on both new and existing pieces.
Layaway Program
Purchase jewelry through our five-month interest-free layaway plan with no additional fees. This option accommodates budget considerations while reserving desired items during production or special ordering. Payments are structured to allow acquisition of high-value pieces without upfront full payment, with flexible terms for both new purchases and custom creations.
People
Peter Tims
Master Goldsmith
Third-generation jeweler with 30+ years experience, certified gemologist, and award-winning designer. Specializes in combining traditional techniques with modern technology for custom creations.
Valerie
Customer Service
Jewelry specialist with 15+ years industry experience, focusing on client education and personalized selection assistance. Rejoined WMJ in 2020 after previous five-year tenure.
Shelby
Bench Jeweler
Creative artisan skilled in precious metal work and gemstone setting, with expertise in translating artistic concepts into wearable jewelry. Joined WMJ in 2020 to expand gold working capabilities.
Amber
Customer Service
Local White Mountains native with extensive customer service experience, specializing in welcoming new clients and educating about jewelry care and selection. Joined WMJ in 2024.
Buddy
Guard Dog
German Shorthaired Pointer serving as store mascot since 2013, providing friendly greetings to customers while representing WMJ's welcoming atmosphere.
Questions
Do you offer custom jewelry design services?
Yes, we specialize in custom designs using 3D CAD software and traditional techniques. Bring your vision or existing pieces for transformation into unique creations.
Can you repair previously purchased jewelry?
We provide comprehensive repair services including resizing, prong retipping, and laser welding for damaged pieces, backed by our free lifetime workmanship warranty.
How often should jewelry be inspected?
We recommend bi-annual inspections for gemstone security and cleaning. Bring any jewelry for free professional inspection regardless of purchase origin.
Do you buy gold or silver items?
Yes, we offer competitive pricing for gold, silver, and gemstone items. Bring your pieces to our store for immediate evaluation and payment.
What payment options exist for purchases?
We offer a five-month interest-free layaway program, accepting payments toward custom or special order items without additional fees.
How are diamond qualities evaluated?
We use GIA's Four C's system (Color, Clarity, Carat, Cut) for diamond assessment, providing detailed explanations to help clients understand value factors.