Where the Customer is King!
At Tire Empire & Auto Center, we're more than just a tire shop. We're a one-stop-shop for all your automotive needs, providing top-notch services, expert technicians, and unbeatable customer service. For over eight years, we've been serving the Bakersfield, CA community with a wide range of services, including automotive repair, tire sales, and smog checks.
Our Story
Our mission is simple: to provide exceptional car care services that meet the unique needs of our customers. We pride ourselves on being a locally-owned and operated business, which allows us to offer personalized attention and tailored solutions that big chain stores can't match. Our team of highly trained technicians is dedicated to getting the job done right the first time, using only the latest equipment and technology to diagnose and repair even the most complex issues.
Our Services
From routine oil changes to complex transmission repairs, our state-of-the-art facility is equipped to handle it all. We specialize in:
- Auto repair services, including brake repair, engine tune-ups, and suspension repairs
- Tire sales and installation, featuring top brands like Hercules
- Smog checks and repair services
- Fleet management and maintenance
- Mobile tire service and roadside assistance
- Custom wheel and tire packages
- Aftermarket truck and automotive accessories
- Power enhancements and performance upgrades
Our Promise
At Tire Empire & Auto Center, we're committed to being more than just a service provider - we're partners in your vehicle's health. We promise to:
- Provide honest and transparent estimates and recommendations
- Use only the highest-quality parts and materials
- Employ expert technicians who are dedicated to getting the job done right
- Offer competitive pricing and bundled service discounts
- Foster long-lasting relationships with our customers
Our Values
At Tire Empire & Auto Center, we believe in:
- Customer satisfaction above all else
- Quality workmanship and attention to detail
- Transparency and honesty in all interactions
- Continuous improvement and training for our technicians
- Community involvement and support
Overview of Reviews
The reviews of Tire Empire are mixed, with some customers expressing high praise for the shop's service and others expressing frustration and disappointment.
Positive Experiences
Many reviewers praised the shop's honesty, affordability, and great customer service. Some reviewers mentioned that the shop's staff took the time to explain the repairs and didn't try to sell them unnecessary services. The owner, Eric, was specifically mentioned as being knowledgeable, honest, and concerned about the customers' needs. The shop's waiting area was also praised as being comfortable.
Negative Experiences
On the other hand, some reviewers had poor experiences with the shop's customer service. Some reviewers reported being treated rudely or dismissively by the staff, with one reviewer even accusing the staff of being racist. Another reviewer was unhappy with the quality of the work done on their vehicle and felt that the warranty was not honored.
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