Protecting You and Your Loved Ones, One Policy at a Time
At Jay Frye State Farm, our mission is to provide exceptional insurance services to individuals, families, and businesses in Washington, D.C., Maryland, and Virginia. As a tenured agent representing State Farm since 1983, I, Jay Frye, am committed to providing personalized insurance solutions that cater to the unique needs of my clients.
Our Services
We offer a wide range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, and Pet insurance. Our team is dedicated to helping clients navigate the complex world of insurance, ensuring they have the right coverage to protect their assets and loved ones.
Why Choose Us
With over 40 years of experience in the insurance industry, I have developed a deep understanding of the unique challenges and opportunities facing individuals and businesses in the Washington, D.C. metropolitan area. My team and I are committed to providing exceptional customer service, ensuring that our clients receive personalized attention and guidance throughout the insurance process.
Our Office
Our office is conveniently located in DuPont Circle, with a team of Spanish-speaking staff available to assist clients. We are open Monday through Friday from 9am to 4:30pm, and closed on Saturdays and Sundays. You can reach us 24 hours a day by phone or text at (202) 861-0721.
Our Mission
Our mission is to be a State Farm Insurance Team that is dedicated to meeting the customers' needs and who has the customer's interests as our focus. We strive to provide superior customer service, offering smooth, efficient, and professional service to our clients at all times.
Overall Experience
The reviews highlight the excellent service and professionalism of Jay Frye-State Farm Insurance and its team members, including Julie, Celsi, and Jay himself. Many reviewers praised the team's responsiveness, knowledge, and kindness in handling their insurance needs.
Customer Service
The insurance agency's customer service is exceptional, with many reviewers mentioning the prompt responses to their questions and concerns. The team's consultative approach and willingness to help clients with their insurance needs are particularly noteworthy.
Insurance Coverage and Pricing
Reviewers are satisfied with the insurance coverage and pricing offered by Jay Frye-State Farm Insurance. Some even mentioned that they have been with the agency for many years and have never found a better deal or service elsewhere.
Negative Experience
However, one reviewer had a poor experience with the agency, citing issues with communication and billing. They mentioned that their insurance was canceled due to a missed payment, and they were not notified promptly. They also expressed frustration with the agency's pricing policy and lack of explanations for rate increases.
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