Quality Jewelry. Expert Service. Honest Prices.
At Silver City Jewelers, we pride ourselves on our expertise, honesty, and exceptional quality. Since 1977, we have been Central Florida's trusted destination for all jewelry and coin needs. Our experienced team of certified jewelers, gemologists, and coin experts take pride in providing unparalleled service, expert advice, and top-quality products at honest prices.
Our History
Silver City Jewelers was founded in 1977 in Ocala, Florida, and has been dedicated to serving Central Florida's jewelry and coin needs with integrity and exceptional quality. Our commitment to excellence has earned us a reputation as the region's premier jewelry store.
Our Services
We offer a comprehensive range of services, including new, custom-made, and hand-selected estate jewelry, expert jewelry repair, and coin buying. Our certified jewelry repair department has more than 65 years of combined experience, ensuring that all repairs are performed in-store with an average turnaround time of 24 hours or less. We also offer a selection of coins, gold, and silver bullion, as well as expert appraisal services.
Our Philosophy
At Silver City Jewelers, we believe in building long-term relationships with our customers based on trust, honesty, and exceptional service. We strive to provide the best possible experience for our customers, offering expert advice, competitive prices, and top-quality products. Our goal is to exceed your expectations and make you feel valued and respected.
Our Commitment to You
We promise to provide you with the highest level of service, quality, and honesty. We only sell products or services that we believe will make you happy in the long term. Our employees are educated and trained jewelers, not just salesmen, and we honestly try to do the best we can for our customers.
Overall Experience
The reviews highlight a mixed bag of experiences at Silver City. The majority of customers had positive encounters, praising the staff's professionalism, kindness, and helpfulness. Many appreciated the breakdown of values for their items, and the explanations provided for the offered prices.
Positive Aspects
- Staff: Many reviewers praised the staff for their professionalism, kindness, and helpfulness.
- Explanations: Several customers appreciated the breakdown of values for their items and the explanations provided for the offered prices.
- Repair Services: Some reviewers were satisfied with the repair services, including jewelry resizing and watch repairs.
- Selection: A few customers praised the vast selection of jewelry and coins available at Silver City.
Negative Aspects
- Customer Service: A few reviewers experienced poor customer service, citing lack of explanation for offered prices, and feeling rushed or unvalued.
- Pricing: Some customers felt they paid too much or didn't receive a fair price for their items.
- Store Experience: A few reviewers mentioned an uninviting atmosphere, citing the presence of a dog in the store and poor communication about repairs.
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