Business Details
21 Years
experience
Emergency
services
Your Trusted Appliance Repair Specialists in Colorado
At Promise Appliance Repair, we take pride in delivering exceptional service as Colorado's trusted appliance repair specialists. Founded by Brandon, whose expertise spans over 19 years in the industry, our company was built on a commitment to customer satisfaction and operational excellence. Our technicians are factory-trained, certified professionals with extensive experience repairing all major appliance brands, both new and old. We prioritize transparency, treating every client's home and appliances with the utmost care, ensuring no damage occurs during service. Our team's dedication to continuous improvement and personalized service has earned us a loyal customer base across Colorado.We offer 24/7 availability for emergency repairs and maintain rigorous standards for parts quality and workmanship. As a locally-owned business, we understand the unique needs of Colorado residents and strive to exceed expectations with every interaction. Our accreditations include Viking Professional certification and EPA certification, underscoring our technical expertise. We value long-term relationships with our clients, which is why we guarantee prompt, professional service and maintain strict ethical standards. From initial consultation to final repair, our goal is to provide reliable, cost-effective solutions that restore functionality to your essential home appliances.
Services
Stove Repair
Oven Maintenance
Refrigerator Repair
Dishwasher Service
Washing Machine Repair
Dryer Maintenance
Microwave Repair
Cooktop Service
Wine Cooler Repair
BBQ Grill Maintenance
Details
- Year established: 2005
Highlights and features
- Over 19 years of combined experience in appliance repair
- Factory-trained technicians for premium brands like Viking and Lynx
- 10% discount on parts for military, teachers, and law enforcement
- All technicians undergo background checks and wear protective booties
- Locally-owned Colorado company with same-day service availability
Associations and certifications
- Viking Certified Professionals
- EPA Certified
What people say
Knowledgeable, pleasant, efficient
Honest, prompt service
Fair pricing
Quick diagnosis
Professional demeanor
Services
Appliance Repair
We provide comprehensive appliance repair services for all major brands across Colorado. Our factory-trained technicians diagnose and fix issues with stoves, refrigerators, washing machines, and more. With same-day service availability and a 10% discount on parts for qualified customers, we ensure reliable, cost-effective solutions for residential appliance needs.
Refrigerator Repair
Specialized repair services for all refrigerator types including standard models, wine coolers, and beverage centers. Our technicians carry common replacement parts and offer same-day service. We handle both warranty and non-warranty repairs for brands like Viking, Lynx, and U-Line across Colorado.
Oven Maintenance
Professional repair and maintenance for ovens, ranges, and cooktops. Our certified technicians address heating issues, ignition problems, and temperature inconsistencies. We service all major brands and provide immediate diagnostics with transparent pricing for Colorado homeowners.
Dishwasher Service
Comprehensive dishwasher repair services addressing drainage issues, cleaning performance, and mechanical failures. Our technicians carry essential replacement parts and offer same-day appointments. We service all major brands with a focus on minimizing home disruption during repairs.
Warranty Repair
Factory-authorized warranty repair services for premium brands including Viking, Lynx, BlueStar, and U-Line. Our certified technicians follow manufacturer protocols to maintain warranty validity. We provide documentation and use genuine replacement parts for all warranty-covered repairs across Colorado.
People
Brandon
Owner/Viking Certified Professional
With over 19 years in appliance repair, Brandon founded Promise Appliance after working with major competitors. He holds multiple certifications including EPA and Master Certified Appliance Professional. Passionate about motorsports, he applies precision engineering principles to appliance diagnostics.
James
Master Certified Technician
James brings extensive expertise as a Master Certified Appliance Professional with Samsung and Whirlpool certifications. His technical proficiency covers all major appliance brands. Outside work, he pursues music production and DJing while maintaining rigorous service standards.
Adela
Customer Service Associate
Adela manages customer relations while pursuing her education. She ensures smooth scheduling and client communication. Her dedication to customer satisfaction complements the technical team's efforts, maintaining Promise Appliance's high service standards.
Questions
What appliances do you repair?
We repair all major home appliances including stoves, ovens, refrigerators, dishwashers, washing machines, dryers, and specialty units like wine coolers and BBQ grills.
Are you factory-authorized service providers?
Yes, we're factory-authorized for Viking, Lynx, Marvel, AGA/Marvel, and U-Line appliances with certified technicians for warranty and non-warranty repairs.
Do you offer emergency services?
Yes, we provide 24/7 emergency repair services across Colorado with same-day appointments available for urgent appliance failures.
What certifications do your technicians hold?
Our team includes Viking Certified Professionals, EPA Certified technicians, and Master Certified Appliance Professionals with ongoing training in latest repair techniques.
Do you have special pricing for specific groups?
We offer a 10% discount on parts for military personnel, teachers, law enforcement officers, and veterans as a token of appreciation for their service.
How quickly can you service my appliance?
Most appointments are scheduled within 24 hours, with many repairs completed the same day. Our technicians carry common replacement parts for immediate fixes.
