Business Details
Emergency
services
24/7 Emergency Restoration Services in Middletown & New Britain, CT
At SERVPRO of Middletown / New Britain, we understand the critical need for fast, reliable restoration services in Connecticut. Our locally owned and operated team combines advanced equipment with certified expertise to address water, fire, mold, and storm damage emergencies. We adhere strictly to IICRC standards, ensuring every project meets rigorous industry protocols. With 24/7 availability, we serve residential and commercial clients across Middlesex County, prioritizing rapid response to minimize property damage. Our commitment extends beyond restorationwe actively support community organizations like Kiwanis and Habitat for Humanity.As an IICRC-certified firm, we maintain the highest ethical and technical standards in property recovery. Our professionals bring decades of combined experience to every project, treating each client's property as if it were our own. This dedication to quality and community has earned us an A+ BBB rating and consistent five-star reviews. We specialize in making disaster effects disappear, restoring properties to their pre-loss condition with precision and care. From initial assessment to final repairs, our team delivers trusted solutions that homeowners and businesses can rely on.
Services
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Storm Damage Repair
Commercial Cleaning
Biohazard Cleanup
Carpet Cleaning
Odor Removal
Roof Tarping
Document Restoration
Highlights and features
- We provide 24/7 emergency response for all disaster types
- Our team holds IICRC-certified professional technicians
- We maintain A+ BBB rating with zero unresolved complaints
- Locally owned with deep community involvement since establishment
- We use advanced equipment meeting industry standards
Associations and certifications
- IICRC
What people say
Great job
Excellent service
Totally Professional
Courteous crew
Knowledgeable staff
Services
Water Damage Restoration
Our certified technicians respond immediately to water emergencies, using industrial-grade equipment for extraction and drying. We follow IICRC standards to prevent mold growth and structural damage. Services include ceiling repair, sewage cleanup, and flood restoration for residential and commercial properties.
Fire Damage Restoration
We provide comprehensive fire damage recovery including soot removal, odor elimination, and structural repairs. Our process includes content cleaning, smoke damage restoration, and coordination with insurance providers. We work 24/7 to secure properties and begin restoration immediately after fire department clearance.
Mold Remediation
Our certified specialists handle all mold infestations, including toxic black mold. We perform containment, air quality testing, and complete remediation following strict safety protocols. Services include moisture source identification and prevention recommendations to protect property health.
Commercial Cleaning
We offer specialized cleaning for commercial properties including HVAC systems, carpets, and biohazard decontamination. Our services minimize business disruption with after-hours work and rapid turnaround. Certified technicians handle virus/pathogen cleaning and odor removal for safe work environments.
Storm Damage Repair
Our team addresses storm-related damage including roof leaks, wind damage, and flooding. We provide emergency board-up, tarping, and complete structural repairs. Services include documentation for insurance claims and priority protection against secondary damage like mold growth.
People
Timothy Skov
Owner
Timothy Skov leads SERVPRO of Middletown / New Britain with over 15 years of restoration experience. He oversees operations ensuring adherence to IICRC standards while maintaining community partnerships. Timothy prioritizes rapid response and quality service for Connecticut residents.
Questions
What areas do you service?
We serve Middletown, New Britain, Cromwell, Berlin, Kensington, East Hampton, East Haddam, Haddam, Middlefield, and Durham, CT.
Are you available for emergencies at night?
Yes, we provide 24/7 emergency restoration services for water, fire, and storm damage situations.
What certifications do your technicians hold?
Our team includes IICRC-certified professionals trained in water restoration, fire cleanup, and mold remediation standards.
Do you work with insurance companies?
Yes, we handle insurance claims documentation and coordinate directly with providers for seamless restoration.
How quickly can you respond to an emergency?
We aim to arrive within 1-2 hours of initial contact for all emergency service requests.
What types of properties do you service?
We work on both residential homes and commercial properties including offices, restaurants, and retail spaces.
