We Get You Back to the Road, Right Away!
At AA Auto Collision Center, we restore your peace of mind after an accident. We proudly serve Santa Cruz and surrounding areas with professional auto body repair and paint services. Founded in 1993, we are a locally owned and operated business committed to delivering quality repairs, exceptional customer service, and environmental responsibility.
Our Skilled Team of Experts
Our team comprises highly skilled and certified technicians with a combined 100+ years of experience in auto body repair. Led by Brian, who boasts over 40 years of expertise, our crew tackles every project with meticulous attention to detail and unwavering dedication.
Comprehensive Services for Every Need
We offer a comprehensive range of services designed to meet your every need, including:
- Auto Body Repair: From minor scratches and dents to complete collision damage repairs, our technicians will restore your vehicle to its pre-accident condition.
- Paintless Dent Repair: Detect and repair minor dents without damaging the paint, preserving your vehicle's pristine condition.
- Auto Glass Repair & Replacement: Get fast and reliable repairs for chipped or shattered glass, ensuring safety and aesthetics.
- Dent & Scratch Repair: Specialized techniques eliminate unsightly dents, scratches, and paint imperfections.
- Truck Bed Liner Installation: Protect your truck bed with a durable and long-lasting bed liner.
Client-Focused Approach
We prioritize excellent customer service and transparency throughout the repair process. You'll receive:
- Clear communication regarding estimated repair times and progress updates.
- Prompt response to your inquiries and concerns.
- Free assessment and estimate of damages.
Insurance Assistance & Environmental Responsibility
We work seamlessly with most major insurance companies and are knowledgeable about industry procedures. We also prioritize environmentally responsible practices in our workshop, minimizing waste and environmental impact.
Competitive Pricing & Value
At AA Auto Collision Center, we believe in offering exceptional value for money. Our competitive prices are transparent and affordably priced.
Contact Us Today
Don't wait any longer to get your vehicle back on the road. Contact us today for a free assessment and personalized quote. Our team is ready to help you get back on the road safely and efficiently.
Overall Experience
The reviews for AA Auto Collision Center are overwhelmingly positive, with 15 out of 17 reviewers giving the shop a 5-star rating. The majority of reviewers praise the shop's friendly and helpful staff, fair pricing, and excellent workmanship.
Service and Communication
Reviewers commend the shop's staff for being friendly, communicative, and helpful. Many reviewers mention that the staff went above and beyond to ensure their needs were met, such as Christian, who was willing to work with a customer to find a solution that fit their budget.
Quality of Work
The quality of the work performed by the shop is also praised by reviewers. Many mention that their vehicles were repaired to a high standard, with one reviewer noting that their truck looked like new after repairs.
Customer Service
Reviewers praise the shop's customer service, mentioning that the staff is knowledgeable, efficient, and honest. Several reviewers mention specific employees, such as Brian and Carlos, who were exceptional in their service.
Areas for Improvement
One reviewer, Eric Orozco, criticizes the shop for poor workmanship and lack of follow-through. Orozco mentions that the shop returned his i8 BMW unfinished several times and that the new repairs are already falling apart.
Comparison to Other Shops
One reviewer, Janet Mason, compares AA Auto Collision Center favorably to other shops she has used in the past, noting that this shop's prices were more reasonable and the quality of work was higher.
Conclusion
Overall, the reviews for AA Auto Collision Center suggest that the shop is a reliable and trustworthy option for auto repair. The shop's friendly and helpful staff, fair pricing, and excellent workmanship have earned it a high rating from reviewers.
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