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At SMR Security Services, we understand the importance of providing top-notch security solutions to ensure the safety and well-being of our clients, their employees, and the general public. With over 10 years of experience in the security industry, we have built a reputation for delivering exceptional security programs and highly qualified personnel to meet our clients' unique needs. Our team takes pride in serving with integrity, and we strive to make every client feel cared for and safe.
Our Commitment to Your Company Security
Our approach to security is centered around the golden rule: observe and report. We go above and beyond safety first through our extreme attentiveness and professionalism. We apply the GLAD customer service standards to our approach to safety and security, ensuring that our team will always greet, listen, answer, and deliver on our clients' needs with the utmost professionalism. Whether you need commercial property security, construction site security, emergency response, or homeowners association security, we have got you covered.
Our Services
We offer a comprehensive range of security services, including:
- Commercial Property Security
- Construction/Industrial Sites Security
- Emergency Response
- Homeowners Association Security
- Mobile Patrol
- Network Security
- Security Officers
Our team is comprised of highly qualified and carefully screened personnel who are dedicated to providing exceptional security services. We pay above market rates for our employees to ensure that we get the best, and we take pride in assigning the right person to each unique environment.
Our Approach to Safety
At SMR Security Services, we take your need to feel safe and cared for seriously. When we approach a unique safety or security situation, we look at all angles to determine the best approach to keep all involved safe. Our team feels privileged to serve others in this capacity, and we prioritize integrity to earn your trust and keep it.
Our Management Philosophy
We focus on providing quality leadership to our team at SMR Security. We set the example we'd want our own kids to follow, and we consistently motivate our team to grow personally and professionally. We prioritize integrity and reliability, and we promise to always be there when you need us.
Lack of Consistency in Employment
The reviews highlight the inconsistent experience of employees, particularly the lack of placement in stable jobs. One reviewer, Kiera Mathis, expresses frustration with being placed in temporary jobs for only a short period before being asked to leave. This lack of consistency can lead to frustration and negatively impact clients who require reliable security services.
Exceptional Customer Service
On the other hand, multiple reviewers highlight the exceptional customer service provided by SMR Security Services. Reviewers praise the owner's professionalism, dedication to service, and willingness to address concerns promptly. The company's reporting system is also commended for its transparency and ease of use.
High-Quality Services
The majority of reviewers rate SMR Security Services highly, with many praising the quality of services provided. Reviewers describe the security team as trustworthy, professional, and dedicated to their work. The company's ability to adapt to customers' needs and provide a high level of service at a reasonable price is also commended.
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