At Ralph's Tune Up & Automotive Repair, our mission is to deliver outstanding customer service every day, one customer at a time. Our expert, friendly staff will help problem solve and educate you about your vehicle's needs and the importance of regular maintenance. We promise to provide our community with vehicle-related services that meet our customers' wants and needs at a fair price. As a local, family-owned business, we specialize in your automobile needs for over 30 years. Our comprehensive services include, but are not limited to:
Our Services
Oil Change & Smog Test:
Regular maintenance and oil changes are the most essential services you can offer your vehicle. Here at Ralph's, we ensure your vehicle lasts a long time and saves you money. Schedule service today!
Engine Services:
Whether it's a domestic or foreign engine, we will keep your vehicle safe and reliable. Our professional technicians will deliver top-notch quality services!
Inspections & Brakes:
Metal on metal is one of the worst conditions that leads to very expensive repairs on your vehicle. We make sure to inspect and, if necessary, replace your brake components to save you money.
Diagnistics:
Precision is key when it comes to diagnostics. We will analyze and diagnose your vehicle and provide an accurate and honest assessment estimate.
Tire Fills & Replacements:
Tires do a number of things that can slowly reduce and expedite the wear and tear on your vehicle. Our expert technicians will work on wheel alignments, tire balancing, installation, rotation, and more!
Transmission:
In a car's lifetime, the transmission is the most complex and yet most important component of your vehicle. Our fully equipped mechanics will tackle your transmission maintenance needs.
Address
137 May Dr, Rocky Mount, NC 27804
Hours
M-F: 7:30am - 5:30pm
Phone
(252) 446-9464
ralphstuneup@gmail.com
Overall Ratings and Praise
The majority of reviewers have given Ralph's Repair Shop 5-star ratings, highlighting the excellent service they received. The praise is centered around the friendly and knowledgeable staff, prompt and efficient service, and the willingness to provide honest assessments of the vehicle's condition.
Speed and Efficiency
Many reviewers praised the speed and efficiency of the service, with some vehicles being repaired in a matter of hours or even on the same day. This is reflected in reviews such as Elijah T.'s, which mentions that the repair was completed quickly, allowing him to return to work on his lunch break.
Communication and Honesty
The transparency and honesty of the staff at Ralph's Repair Shop are also highlighted in the reviews. Reviewers appreciated the detailed explanations of the problems with their vehicles, as well as the willingness to provide additional information and recommendations.
Exceptional Service
Several reviewers mentioned that the service at Ralph's Repair Shop exceeded their expectations. Steve Mcsweeney's review stands out, where the staff not only repaired his vehicle but also provided a free diagnosis and quote for future repairs.
Additional Services
A few reviewers mentioned that the staff at Ralph's Repair Shop went above and beyond to assist them. For example, Christine Exum Smith was impressed by the staff's willingness to help her with a separate issue unrelated to the vehicle repair.
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