Business Details
50+ Years
experience
Emergency
services
Portland's Most Trusted HVAC Services Since 1939
First Call Heating & Cooling has been a trusted name in Portland's HVAC industry since 1939. Our commitment to quality, integrity, and customer satisfaction drives every service we provide, from installations to emergency repairs. As a locally owned business, we prioritize clear communication, dependable workmanship, and community trust. Our team of certified technicians delivers reliable heating, cooling, and air quality solutions while maintaining transparency in pricing and service expectations.Fully licensed, bonded, and insured, we uphold high standards through BBB accreditation and partnerships with industry-leading brands like Carrier and Mitsubishi. With over 85 years of combined experience, we focus on energy-efficient practices, including recycling initiatives and ENERGY STAR partnerships, to serve both residential and commercial clients sustainably. Our dedication to ongoing maintenance programs and 24/7 emergency services ensures year-round comfort for Oregon homeowners.
Services
Heating Maintenance
Cooling Repair
Furnace Installation
Heat Pump Services
Ductless Systems
Indoor Air Quality
Emergency Repairs
System Replacement
Annual Tune-Ups
Energy Efficiency Solutions
Details
- Year established: 1939
Highlights and features
- Certified technicians with 85+ years combined industry experience
- 24/7 emergency HVAC services across greater Portland
- Transparent pricing with no hidden fees guaranteed
- ENERGY STAR partner for energy-efficient system installations
- Comprehensive safety inspections with every service visit
Associations and certifications
- Better Business Bureau
What people say
Professional & Courteous
Knowledgeable Technicians
Prompt Service
Transparent Pricing
Reliable Repairs
Services
Furnace Repair
Our certified technicians provide prompt furnace repair services for all fuel types including natural gas, oil, and electric systems. We diagnose issues like ignition failures, airflow problems, and thermostat malfunctions while ensuring safety compliance. Emergency repair teams maintain Portland homes during critical cold weather periods with guaranteed parts warranties.
Heat Pump Installation
We specialize in modern heat pump installations that provide both heating and cooling functionality. Our experts calculate proper system sizing using Manual J load calculations while offering ENERGY STAR qualified models. Installation includes ductwork optimization and smart thermostat integration for maximum energy savings in Oregon's climate.
HVAC Maintenance
Annual maintenance plans include comprehensive inspections of burners, heat exchangers, and refrigerant levels. Our technicians clean critical components, lubricate moving parts, and calibrate thermostats to improve system efficiency. Preventative maintenance extends equipment lifespan while maintaining manufacturer warranty validity.
Emergency HVAC Service
Available 24 hours a day, our emergency service responds to critical heating and cooling failures. Trained technicians carry common replacement parts in fully equipped service vehicles. We prioritize urgent situations like complete system failures during extreme weather conditions with guaranteed response time commitments.
Indoor Air Quality
We install advanced air filtration systems including HEPA filters and UV light purifiers to combat Portland's seasonal allergens. Our IAQ specialists recommend solutions like heat recovery ventilators and humidity control systems to improve respiratory health and comfort in tightly sealed modern homes.
People
Brian
Senior HVAC Technician
Certified HVAC professional with 15+ years experience specializing in system diagnostics and energy efficiency optimization. Recognized for clear customer communication and thorough maintenance procedures.
Jason
Lead Installer
Master technician specializing in HVAC system replacements with expertise in matching equipment to home specifications. Known for meticulous installation practices and customer education focus.
Jose
Service Team Lead
Experienced HVAC team leader with reputation for efficient problem resolution and comprehensive system explanations. Manages emergency response teams during peak service demand periods.
Questions
What HVAC services do you offer in Portland?
We provide full-service HVAC solutions including furnace repair/installation, heat pump services, ductless systems, indoor air quality improvements, and 24/7 emergency repairs across the Portland metro area.
Are your technicians certified and insured?
All our technicians hold current NATE certifications with regular factory training from partners like Carrier. We maintain full liability insurance and workers' compensation coverage for all service personnel.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency HVAC repair services with average response times under 2 hours during peak seasons. Our on-call technicians handle critical heating/cooling failures year-round.
Can you service older HVAC systems?
We service all brands and models regardless of age, though we provide modernization recommendations when repair costs exceed 50% of replacement value for systems over 15 years old.
What financing options are available?
We offer flexible financing through Wells Fargo and Greensky for qualifying customers, including 0% APR options for system replacements and major repair projects.
How often should HVAC maintenance be performed?
Annual maintenance is recommended for both heating and cooling systems. Portland's climate demands pre-season inspections in fall for heating systems and spring for air conditioning units.
