Business Details
41 Years
experience
Your Trusted Appliance Repair Experts in Springfield
Ken's Appliance has dedicated over four decades to delivering prompt, personalized appliance repair solutions across Springfield and surrounding communities. Our commitment to quality service and honest business practices has built a trusted reputation that prioritizes long-term customer satisfaction over short-term gains. As a locally owned and operated company, we maintain a comprehensive inventory of parts for major brands while ensuring all technicians undergo rigorous background checks and drug screening. Our team of certified professionals services both residential and commercial appliances with expertise spanning refrigeration, laundry, and kitchen equipment. We distinguish ourselves through transparent practices, refusing to recommend unnecessary repairs or replacements.With partnerships enabling rapid parts delivery and a focus on maintaining older appliance models, we provide cost-effective solutions that extend the lifespan of household essentials. Our service area includes Springfield and nearby regions, covering brands like Frigidaire, GE, LG, Bosch, and Subzero. We maintain strict quality control through comprehensive insurance coverage and ongoing technician training. Our approach combines technical expertise with community values, ensuring each customer receives reliable, ethical service tailored to their specific needs. This dedication to excellence has sustained our business through four decades of evolving industry standards and customer expectations.
Services
Appliance Repair
Parts Supply
Refrigeration Service
Laundry Equipment Repair
Kitchen Appliance Maintenance
Details
- Year established: 1985
Highlights and features
- We have over 40 years of experience in appliance repair services
- Our technicians undergo background checks and drug screening
- We maintain partnerships for rapid parts delivery within 3 business days
- We specialize in repairing older appliance models from major brands
- Our company is fully insured with certified professional technicians
Services
Appliance Repair
Our professional technicians provide comprehensive repair services for major household appliances including refrigerators, washing machines, and kitchen equipment. We specialize in servicing models from Frigidaire, GE, LG, Bosch, and Subzero brands. With over 40 years of experience, we offer same-day diagnostics and repairs for most common appliance issues while maintaining strict quality standards through our certified technician program.
Parts Supply
We maintain an extensive inventory of common appliance parts including thermal fuses, bake elements, and water filters. For specialized components, our partnerships with national distributors enable rapid delivery of most parts within three business days. Our parts specialists can help identify the correct components for your specific appliance model and provide installation guidance when needed.
Refrigeration Service
Our refrigeration specialists handle all aspects of cooling appliance maintenance and repair. We service both residential and commercial refrigeration units from major manufacturers including Subzero, Wolf, and Thermador. Our technicians are trained to diagnose and fix complex cooling system issues while maintaining proper temperature control standards during service calls.
Laundry Equipment Repair
We provide expert repair services for both residential and commercial laundry equipment. Our technicians service all major brands including Speed Queen, Maytag, and Whirlpool. We maintain specialized diagnostic tools for modern electronic washing machines and dryers while also supporting older mechanical models with hard-to-find replacement parts.
Kitchen Appliance Maintenance
Our kitchen appliance specialists service a wide range of cooking and food preparation equipment. We handle repairs for ovens, ranges, and specialty kitchen appliances from brands like KitchenAid, Jenn-Air, and Bosch. Our technicians carry common replacement parts for immediate repairs while maintaining strict safety protocols during all service calls.
People
Greg G.
Owner/Floating Technician
With over 20 years in appliance repair, Greg oversees operations and provides specialized technical support across all service areas.
Bill B.
Kitchen Technician
Specializing in kitchen appliance repair, Bill brings 15 years of experience fixing complex cooking and refrigeration systems.
Nick G.
Laundry Technician
Nick focuses on laundry equipment repair with expertise in both modern electronic and traditional mechanical washing systems.
Todd M.
Kitchen/Laundry Technician
Todd provides dual expertise in both kitchen and laundry appliance repair with a focus on energy-efficient models.
Mike L.
Laundry/Kitchen Technician
Mike specializes in combined kitchen and laundry system repairs, ensuring comprehensive solutions for integrated appliance setups.
Questions
What brands of appliances do you service?
We service all major brands including Frigidaire, GE, LG, Bosch, Subzero, Maytag, KitchenAid, Whirlpool, and many more.
Do you provide parts for commercial appliances?
We currently do not provide service or parts for commercial products. Our focus remains on residential appliance repair.
How quickly can you repair my appliance?
Most repairs are completed within 5-7 business days, with same-day diagnostics available for urgent refrigeration issues.
Are your technicians certified?
All our technicians are certified professionals who undergo background checks, drug screening, and ongoing training programs.
Can you repair older appliance models?
Yes, we specialize in maintaining and repairing older appliance models that other services might consider obsolete.
Do you offer emergency repair services?
While we don't provide 24/7 emergency services, we prioritize urgent refrigeration repairs with same-day diagnostics available.