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Business Details
32 Years
experience
Expert Carpet & Rug Cleaning Services in Jenison, MI
Fibercare is a family-owned business that has specialized in carpet and rug cleaning for over 30 years. Our technicians are certified textile cleaners, including IICRC Master Textile Cleaner credentials, ensuring top-tier cleaning quality through extensive training and testing. With decades of combined experience, we combine time-tested techniques with advanced cleaning technology to deliver exceptional results for carpets, upholstery, and fine textiles. We design customized cleaning plans to match the unique needs of each client, ensuring optimal results without compromising fabric integrity.

Our team is committed to providing attentive, responsive service, offering a 30-day guarantee on all spot corrections. Proudly serving West Michigan, we operate in Kent and Ottawa counties and surrounding communities, with our main office located in Jenison, MI. Our mission is to provide the most outstanding service experience through certified expertise, continuous education, and a dedication to preserving the beauty and longevity of our clients' textiles.
Services
Carpet Cleaning Upholstery Cleaning Rug Repair Tile & Grout Cleaning Wood Floor Cleaning Leather Cleaning Carpet Repair Rug Cleaning Pet Odor Treatment Allergen Removal
Details
  • Year established: 1994
Highlights and features
  • Certified IICRC Master Textile Cleaners with rigorous training and testing
  • 30+ years of combined experience in textile cleaning and restoration
  • Customized cleaning plans for unique fabric types and usage requirements
  • 30-day guarantee on all spot corrections and reservice commitments
  • Family-owned business prioritizing education, collaboration, and industry leadership
Associations and certifications
  • IICRC
  • ARCS
What people say
Best I've ever seen Fantastic job Sofas look amazing Exemplary service Went above and beyond
Services
Carpet Cleaning
Our certified technicians use advanced methods like hot water extraction and low-moisture cleaning to remove deep-seated dirt and stains. We address pet odors, allergens, and high-traffic wear while preserving fiber integrity. Environmentally conscious options include Green Seal-certified solutions that minimize water usage without compromising effectiveness.
Rug Cleaning
Specialized cleaning for natural and synthetic fibers preserves intricate craftsmanship in area rugs. Our ARCS-certified team handles delicate materials like wool, silk, and viscose using pH-balanced solutions. In-shop processing allows thorough soil removal while maintaining colorfastness and structural integrity for heirloom or high-value rugs.
Upholstery Cleaning
IICRC-certified technicians employ fabric-specific solutions to clean and protect upholstered furniture. Our three-step process removes embedded allergens, body oils, and stains while applying protective treatments that resist future soiling. We service both residential and commercial furniture with minimal downtime.
Tile & Grout Cleaning
Professional tile and grout restoration removes years of buildup using high-pressure cleaning systems. We rejuvenate ceramic, porcelain, and natural stone surfaces while sealing grout lines to prevent future staining. This service extends flooring lifespan and improves indoor air quality by eliminating trapped pollutants.
Leather Cleaning
Three-stage leather maintenance includes gentle soil removal, moisture replenishment, and protective coating application. Our technicians identify leather types and finishes to prevent damage during cleaning. Regular service prevents cracking while maintaining the material's natural softness and appearance for furniture and automotive interiors.
People
Andrew Schrems
Manager
Andrew began his carpet cleaning journey in 2010, earning IICRC Master Textile Cleaner certification through formal training and hands-on experience. He balances technical expertise with community involvement through chess education initiatives while managing daily operations at Fibercare.
David Technician
Cleaning Technician
David brings technical skill and dedication to his role, combining formal education with practical experience in carpet and upholstery cleaning. Outside work, he mentors youth as an Assistant Scout Master and applies his mechanical aptitude to maintain company equipment.
Questions
What areas do you service?
We serve Kent and Ottawa counties in West Michigan, including Jenison, Grand Rapids, Holland, and surrounding communities.
Are your technicians certified?
All technicians hold IICRC certifications in textile and upholstery cleaning, with additional ARCS certification for rug care specialists.
What cleaning methods do you use?
We employ hot water extraction, low-moisture cleaning, and Green Seal-certified dry extraction methods based on fiber type and client needs.
Do you offer guarantees?
We provide a 30-day guarantee for spot corrections and stand by our work with a written service commitment.
Can you repair damaged carpets or rugs?
Yes, we offer comprehensive repair services including re-stretching, section replacement, run repair, and spot dyeing for both carpets and area rugs.
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