Business Details
30 Years
experience
Emergency
services
Trusted IT Services in Duluth, MN
Founded in 1996, Downtown Computer has been dedicated to providing comprehensive IT solutions for businesses and individuals in Duluth, Minnesota, and Northern Wisconsin. Our team of experienced professionals specializes in computer sales, managed services, project management, and IT consulting, ensuring clients receive tailored technology strategies that enhance productivity and efficiency. We prioritize customer satisfaction by offering 24/7 support, proactive maintenance, and a 1-hour emergency response guarantee. Our commitment to transparency and avoiding technical jargon ensures clients receive clear, actionable advice aligned with their business goals. With decades of combined experience, we focus on eliminating unexpected IT costs and implementing systems that streamline operations.Our services include structured data cabling, cloud solutions, surveillance systems, and compliance assessments, all delivered with a personalized approach. We pride ourselves on being a trusted technology partner, helping clients navigate modern IT challenges while maintaining a strong focus on security and reliability. Our partnerships with leading tech industry providers further reinforce our ability to deliver cutting-edge solutions. By offering flat-rate managed services and customized support, we enable businesses to budget effectively while minimizing downtime. Our dedication to continuous improvement and client-centric philosophy has earned us a 4.6 average customer review, reflecting our unwavering commitment to excellence.
Services
Computer Sales
Managed Services
IT Consulting
Cloud Solutions
Surveillance Systems
Data Backup
Project Management
Phone Solutions
Compliance Assessments
Colocation
Details
- Year established: 1996
Highlights and features
- We offer 24/7 IT support for urgent and routine needs.
- Our team has over 25 years of experience in IT services.
- We provide a 1-hour emergency response guarantee.
- Customized technology strategies aligned with business goals.
- Transparent communication without technical jargon.
What people say
Fast Issue Resolution
Reliable, Unbiased Advice
Knowledgeable and friendly service
Trusted company
Proactive maintenance
Services
Managed Services
Our managed services provide continuous monitoring and proactive maintenance to prevent system failures and minimize downtime. Businesses benefit from round-the-clock support, remote troubleshooting, and predictable budgeting through flat-rate packages. This service ensures IT infrastructure remains secure, up-to-date, and aligned with operational goals.
IT Consulting
We offer expert IT consulting to help businesses select and implement technology solutions that align with their strategic objectives. Services include vendor-neutral advice, system planning, and integration of tools to optimize efficiency and return on investment.
Computer Sales
Downtown Computer provides customized computer sales and installations, including laptops, desktops, and servers from top manufacturers. We offer expert recommendations, onsite setup, and comprehensive support to ensure systems meet specific business requirements.
Cloud Solutions
Our cloud solutions enhance collaboration and mobility through hosted applications and virtual workspaces. Businesses gain secure, scalable access to data and tools while reducing hardware costs and improving operational flexibility.
Data Backup
We implement robust backup and disaster recovery systems with global redundancy and continuous data protection. Services include rapid recovery options, hardware/software updates, and remote backup solutions to safeguard critical business data.
Questions
What IT services do you offer for businesses?
We provide managed services, cloud solutions, IT consulting, data backup, surveillance systems, and 24/7 emergency support tailored to business needs.
Do you offer emergency IT support?
Yes, we guarantee a 1-hour response time for emergencies, 24/7.
Which areas do you serve?
We serve businesses in Duluth, MN, Superior, WI, and surrounding regions.
Can you help with data security compliance?
Yes, we offer compliance and security assessments to ensure adherence to industry regulations.
Do you provide cloud computing solutions?
Yes, we offer cloud solutions for enhanced collaboration, mobility, and cost savings.