At Wag, we are passionate about providing a unique and exceptional experience for both pets and their owners. As a family-owned and operated business, we understand the importance of treating animals with love, care, and respect. Our team of animal advocates is dedicated to improving the quality of life for our furry friends, and we believe that every pet deserves to feel loved and cared for.
Our Story
Wag was born out of a shared passion for animals and a desire to create a space where pets and their owners could come together to share their love and enthusiasm for animals. Our team is comprised of animal lovers who are committed to providing top-notch care and attention to detail. We understand that every pet is unique, and we strive to tailor our services to meet the individual needs of each furry friend.
Our Services
At Wag, we offer a range of services designed to make your pet feel comfortable, relaxed, and pampered. Our services include:
- Grooming: Our expert groomers will work with you to create a customized grooming experience that meets your pet's specific needs. From bath and trim to full-service grooming, we offer a range of options to keep your pet looking and feeling their best.
- Natural Food: We believe in providing our pets with the best possible nutrition, which is why we offer a selection of natural food options that are free from artificial preservatives and additives.
- Supplies & Accessories: We understand that pets need more than just food and grooming - they need the right supplies and accessories to live their best life. That's why we carry a range of unique items for dogs and cats, from collars and leashes to toys and treats.
- Adoption: At Wag, we understand the importance of finding a forever home for every pet. We partner with reputable rescue organizations to help find homes for pets in need.
The Wag Difference
At Wag, we're committed to providing a low-stress environment for our furry friends. We believe that every pet deserves to feel comfortable and relaxed, which is why we've created a kennel-free environment that prioritizes the safety and comfort of our pets.
Our Prices
Our prices are competitive and designed to provide exceptional value for our customers. We believe that every pet deserves the best, which is why we invest in premium products and expert grooming techniques.
Our Products
At Wag, we're passionate about providing natural and effective products for our furry friends. Our product range includes:
- Skout's Honor Probiotic Shampoo/Conditioner: Our default shampoo and conditioner is a 97% natural formula that contains soothing avocado oil and topical live probiotics to help support a healthy microbiome.
- FURminator De-shedding Conditioner: We use this conditioner if needed/requested to reduce shedding by releasing the undercoat during the bath and reducing shedding by 60-80%.
- Skout's Honor Prebiotic Paw Balm: We use this all-natural prebiotic nose and paw balm with coconut oil, shea butter, and manuka honey to soothe, heal, and protect against dryness and harsh chemicals.
Contact Us
To learn more about our services, prices, or products, please don't hesitate to contact us. We're always here to help answer your questions and provide expert advice on how to best care for your furry friend.
Overall Experience
The reviews show a mix of positive and negative experiences with Wag pet grooming services. Some customers praised the staff's professionalism, kindness, and attention to detail, while others were dissatisfied with the pricing, communication, and quality of service.
Pricing and Value
Some customers felt that the prices were too high, especially for the services provided by the hour. One customer mentioned being charged over $160 for a 40-pound dog's grooming, which was significantly higher than what they had paid at other groomers. Another customer was unhappy with the $60 charge for a cat bath and grooming.
Staff and Communication
Many customers praised the staff's kindness, professionalism, and attention to detail. Some customers appreciated the groomers' willingness to accommodate their pets' special needs and preferences. However, some customers were dissatisfied with the communication, citing issues with late pickup fees, lack of transparency, and unprofessional tone from the staff.
Quality of Service
Some customers were unhappy with the quality of service provided, citing issues with grooming techniques, such as tight loops around their puppy's neck. Another customer was dissatisfied with the lack of clear communication about what to expect and the final result.
Positive Aspects
Many customers praised the kennel-free environment, quick turnaround, and personalized service. Some customers appreciated the staff's willingness to accommodate their pets' special needs and preferences. The staff's kindness, professionalism, and attention to detail were also highlighted as positive aspects.

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