We want to make You Happy!
At Scott Automotive, we're dedicated to providing top-notch auto services and repairs to our valued customers in Peoria, Illinois. With our team of highly trained and certified technicians, we strive to deliver exceptional service, reliability, and peace of mind to ensure your vehicle runs smoothly and safely on the road.
Our Services
As a full-service auto repair shop, we offer a wide range of services to cater to your vehicle's needs. From routine maintenance such as oil changes, tire rotations, and brake services to complex repairs involving engines, transmissions, and electrical systems, we've got you covered. Our experts specialize in 4-wheel drive vehicles, and we're certified to maintain new car warranties. We also sell over 30 brands of new tires, delivered daily to ensure you have the best options for your vehicle.
Our Commitment
At Scott Automotive, we're committed to building long-term relationships with our customers based on trust, integrity, and exceptional service. We want to be your go-to auto repair mechanic, and we're dedicated to making you happy! Our friendly staff invites you to schedule an appointment for your next scheduled maintenance or repair. We're open Monday through Friday from 8:00am to 5:00pm and Saturdays by appointment only.
Our Promise
We promise to provide you with a hassle-free experience, timely service, and competitive pricing. We stand behind our work, and our certifications include expertise in various makes and models, including BMW, Jeep, Chevy, Mopar, VW, Honda, Ford, Nissan, Toyota, Mercedes, and Audi. We're committed to keeping you informed throughout the repair process, and we'll always provide you with honest and transparent estimates and recommendations.
Our Story
At Scott Automotive, we're more than just an auto repair shop - we're a team of passionate individuals dedicated to making a difference in our community. We believe in building relationships, not just fixing cars. Our story began with a simple goal: to provide exceptional service, build trust, and make our customers happy. Today, we're proud to be a highly recommended and trusted auto repair shop in Peoria, Illinois.
Overall Impression
The reviewers have mixed opinions about Scott Automotive, with some praising the shop's professionalism, honesty, and quality of work, while others express dissatisfaction with the prices, communication, and reliability of the services.
Positive Experiences
Many reviewers praise Scott Automotive for its honest and professional service, with some highlighting the shop's ability to diagnose and repair complex problems accurately. The reviewers appreciate the shop's willingness to explain the work needed, provide detailed estimates, and offer fair prices. Some reviewers also commend the shop's prompt and friendly service, with some even referring friends and family to the shop.
Negative Experiences
On the other hand, some reviewers express frustration with the shop's prices, which they consider too high. A few reviewers accuse the shop of lying about the need for repairs or overcharging for services. Some reviewers also mention poor communication, with the shop failing to provide timely updates or failing to diagnose problems correctly.
Specific Issues
Some reviewers raise specific concerns, such as:
- Overcharging for services
- Poor communication and lack of transparency
- Failure to diagnose problems correctly
- High prices for parts and labor
- Unfriendly or rude staff
Be the first to review Scott Automotive.
Write a Review
