Business Details
7 Years
experience
Your Trusted Appliance Repair Experts in New Bern, NC
Riverside Appliance Repair was founded in 2019 by Josh Tilley, a U.S. Marine Corps veteran with extensive experience in appliance repair. Our team combines military discipline with technical expertise to deliver prompt, professional service across Craven, Carteret, and Lenoir Counties. We specialize in repairing refrigerators, washers, dryers, stoves, ovens, and dishwashers, prioritizing affordability and customer satisfaction. Our veteran-owned business maintains low overhead to pass savings to clients while upholding integrity and transparency. With decades of combined experience in emergency response and appliance diagnostics, we ensure reliable solutions for households facing appliance failures.Our commitment to community extends through local involvement, including partnerships with Rivertowne Players community theatre. We serve New Bern, Havelock, Morehead City, Kinston, and surrounding areas, offering same-day scheduling and expert troubleshooting. Our technicians possess specialized knowledge of common appliance malfunctions, including motor replacements, leak repairs, and electronic control diagnostics. We emphasize clear communication, providing maintenance tips and honest assessments to extend appliance lifespans. This combination of technical proficiency, ethical service, and local engagement establishes us as trusted partners for household appliance needs.
Services
Refrigerator Repair
Washer Repair
Dryer Repair
Stove Repair
Oven Repair
Dishwasher Repair
Details
- Year established: 2019
Highlights and features
- Veteran-owned business with 20 years of local experience
- Specialized expertise in refrigerator temperature control and ice maker repairs
- Same-day scheduling for urgent appliance malfunctions
- Transparent pricing with no hidden fees
- Community involvement through local theater partnerships
What people say
Amazing technician
Quick to respond
Thoroughly cleaned
Reasonable pricing
Maintenance tips
Services
Refrigerator Repair
Specialized refrigerator repair services addressing temperature control issues, water leaks, defective ice makers, and noisy motors. Our technicians diagnose and fix cooling system failures, electronic control malfunctions, and mechanical component breakdowns. With expertise in major brands, we restore proper refrigeration functionality while providing maintenance advice to prevent future issues.
Washer Repair
Comprehensive washer repair solutions for leaks, motor failures, pump malfunctions, and electronic control problems. Our team replaces damaged agitator parts, fixes drainage issues, and resolves vibration problems. We service both top-loading and front-loading machines, ensuring optimal performance through thorough diagnostics and component replacement.
Dryer Repair
Expert dryer repair services for units that won't start, fail to heat, or produce unusual noises. We diagnose electrical issues, replace heating elements, repair drum mechanisms, and address ventilation problems. Our technicians ensure safe operation while restoring efficient drying performance for residential clothes dryers.
People
Josh Tilley
Owner/Operator
U.S. Marine Corps veteran with 20 years of local appliance repair experience. Former New Bern Fire Rescue technician who started the business in 2019. Combines military discipline with technical expertise for reliable appliance repairs.
Questions
What appliances do you repair?
We repair refrigerators, washers, dryers, stoves, ovens, and dishwashers, including specialized repairs for ice makers, heating elements, and electronic controls.
Do you offer same-day service?
Yes, we prioritize prompt scheduling and often provide same-day appointments for urgent appliance malfunctions across Craven, Carteret, and Lenoir Counties.
Are your technicians certified?
Our owner-operator has 20 years of experience with military and emergency service technical training, ensuring professional diagnostics and repairs for all household appliances.
What areas do you serve?
We serve New Bern, Havelock, Morehead City, Kinston, and surrounding areas in Craven, Carteret, and Lenoir Counties, North Carolina.
Do you provide maintenance tips?
Yes, our technicians offer free maintenance advice during service visits to help extend appliance lifespan and prevent future breakdowns.