Nobody protects you like the pros
At Broadway Tire Pros, we take pride in our commitment to providing top-notch services to the automotive community. Our family-owned business has been serving the Lawrence, Massachusetts, and surrounding areas for over 40 years. Founded by Joe Pauta in 1979, we have remained dedicated to delivering exceptional car care and tire solutions to our valued customers.
Our Story
Our story began when Joe Pauta, a passionate entrepreneur, opened the doors to Broadway Tire, the precursor to Broadway Tire Pros. With a vision to provide exceptional customer service, Joe built a team of skilled mechanics and technicians who shared his commitment to excellence. Over the years, we have evolved to meet the changing needs of the automotive industry, staying ahead of the curve by investing in the latest technology and training our technicians to provide the most effective solutions for our customers.
Our Services
At Broadway Tire Pros, we offer a wide range of services to cater to the diverse needs of our customers. Our auto repair services include:
- Belt and hose replacements
- Brake repairs
- Oil and filter changes
- Wheel alignments
- Exhaust system repairs
- Climate control system repairs
- Electrical and electronic system repairs
- Engine diagnostics and performance enhancements
- Four-wheel drive system maintenance
- Starting and charging system repairs
- Steering and suspension system repairs
- Tire rotation and balancing
- TPMS (tire pressure monitoring system) reprogramming
- Vehicle inspections
Why Choose Us?
At Broadway Tire Pros, we strive to provide an exceptional experience for our customers. Here are some reasons why you should choose us for your automotive needs:
- Expert technicians with years of experience
- State-of-the-art diagnostic equipment and facilities
- Wide range of tire brands and options
- Competitive pricing and flexible payment options
- Convenient location and extended hours
- Warranty and maintenance programs available
What Sets Us Apart
At Broadway Tire Pros, we are committed to providing a customer-centric approach. We understand the importance of building long-term relationships with our customers and take pride in our transparent and honest approach. Our team works closely with our customers to ensure their automotive needs are met, and we are dedicated to providing exceptional customer service.
Stay Connected
Stay up-to-date with the latest news, promotions, and service announcements from Broadway Tire Pros. Follow us on social media, and join our email newsletter to receive exclusive offers and updates.
Overview
The majority of reviews for Broadway Tire Pros are overwhelmingly positive, with customers praising the shop's honesty, fair prices, and excellent customer service.
Positive Reviews
Many reviewers expressed their satisfaction with the shop's prices, stating that they are reasonable and competitive. Customers also appreciated the shop's honesty, with several reviewers mentioning that the staff did not try to upsell them on unnecessary repairs or services. The staff's professionalism, friendliness, and willingness to help were also frequently mentioned.
Negative Reviews
However, two reviewers had negative experiences with the shop. One reviewer felt that the shop was overpriced and that the staff did not communicate well. They also mentioned that the ladies at the front desk did not know much about cars. Another reviewer had a poor experience with waiting times and felt that the shop prioritized long-time customers over others. They also reported that the new mechanic scratched their expensive rims.
Service Quality
The majority of reviewers reported positive experiences with the shop's service quality, including timely repairs, honest assessments, and fair prices. Only one reviewer mentioned a poor experience with waiting times and prioritization of customers.
Staff
The staff at Broadway Tire Pros were consistently praised for their professionalism, friendliness, and honesty. However, one reviewer mentioned that the ladies at the front desk did not know much about cars.
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