Business Details
42 Years
experience
Emergency
services
Your Trusted Property Management Partner in New Jersey
Founded in 1984 by Albert J. Smith and Accella Farrington-Smith, our company has grown into one of New Jersey's premier property management firms while maintaining the stability and reliability that defined our early years. With over 60 seasoned professionals managing more than 80 communities statewide, we combine hands-on expertise with comprehensive administrative infrastructure to deliver tailored solutions for residential cooperatives, condominiums, and apartment complexes. Our Manchester headquarters houses specialized teams for accounting, engineering, and vendor management, while our Secaucus regional office ensures localized service for North Jersey clients. We pioneered a transition process that minimizes disruption when assuming management responsibilities, including detailed evaluations of existing operations and contracts.Our financial management services extend beyond standard reporting to include customized budget analyses and procurement assistance for capital projects. Through 24/7 emergency response systems and proactive site inspections, we maintain properties' safety and value while fostering transparent communication between boards and residents. Decades of experience with critical systems compliance - from fire alarms to elevator maintenance - inform our preventive approach to property upkeep. Client testimonials consistently highlight our staff's exceptional dedication, with property managers often providing after-hours support and rapid emergency resolution. This commitment to service excellence has preserved our original client relationships while attracting new communities seeking proven management expertise.
Services
Property Management
Financial Oversight
Site Inspections
Emergency Response
Transition Services
Vendor Negotiation
Budget Development
Community Communication
Capital Projects
Insurance Procurement
Details
- Year established: 1984
Highlights and features
- We offer 40+ years of continuous property management expertise in New Jersey
- Our transition process minimizes disruption when assuming management responsibilities
- We provide customized financial reporting with budget vs actual analyses
- Our 24/7 emergency response team handles critical property issues promptly
- We maintain long-term client relationships with personalized board communication
What people say
Exceptional experience
Saved us $44,729
24/7 personalized support
Prompt emergency response
Dedicated property managers
Services
Property Management
Our comprehensive property management handles all aspects of community operations. We provide customized financial reporting, vendor coordination, and preventive maintenance programs tailored to each property's unique needs. Our team ensures compliance with safety regulations while maintaining open communication between boards and residents.
Financial Oversight
We deliver detailed financial management including customized budget development, monthly reporting, and cash flow projections. Our services cover accounts payable/receivable management, reserve account maintenance, and procurement assistance for capital improvement financing needs while ensuring complete budget transparency.
Emergency Response
Available 24/7 for urgent property issues, our emergency team coordinates rapid repairs for critical systems failures. We maintain protocols for water main breaks, fire incidents, and power outages while providing access to vetted contractors for immediate problem resolution without compromising service quality.
Transition Services
We implement seamless transitions when assuming management responsibilities. Our process includes comprehensive operational evaluations, contract reviews, and staff performance assessments. We develop customized improvement plans while maintaining continuity during the handover period until full operational capability is achieved.
Community Communication
We facilitate transparent communication between boards and residents through regular reporting, meeting minutes, and customized newsletters. Our internet-based platforms provide real-time access to account information while maintaining 24/7 availability for resident inquiries and service requests.
People
Albert J. Bert Smith
Co-Founder
Co-founder with degrees in public administration and communications. Licensed realtor and active CAI/NJBIA member. Provides strategic leadership based on 40+ years of property management experience and operational expertise.
Accella Farrington-Smith
Co-Founder
Co-founder with extensive accounting and administration background. Licensed New Jersey real estate broker and CAI/NJBIA member. Oversees financial operations and compliance matters with deep understanding of property management complexities.
Michelle Sloan
General Manager
Over a decade of service managing transition teams and employee development programs. Coordinates human resources operations while ensuring consistent service delivery standards across all managed communities.
Questions
What types of properties do you manage?
We manage residential cooperatives, condominiums, townhomes, apartment complexes, and new building developments across New Jersey.
How do you handle emergency maintenance requests?
Our 24/7 emergency hotline connects you with on-call staff ready to coordinate immediate repairs through pre-vetted contractors.
What financial reporting options are available?
We provide customized budget analyses, monthly statements, cash flow projections, and detailed accounts receivable/payable reports.
How does your transition process work?
We assign dedicated staff one month prior to takeover for operational evaluation, contract review, and customized improvement planning.
What areas do you serve?
We provide property management services statewide in New Jersey with offices in Manchester and Secaucus.
How do you select service vendors?
We solicit competitive proposals, evaluate contractor qualifications, and present recommendations to the board for all major service contracts.
