Where Quality Meets Compassion
At iCan! Think Positive Counseling and Coaching Services, LLC, we are dedicated to providing high-quality, compassionate, and innovative mental and behavioral health services to individuals and families in our community. Our experienced and trained team of professionals is committed to empowering our clients to reach their full potential and achieve their goals.
Our Mission
Our mission is to empower individuals and families to achieve their highest level of functioning, goals, and ambitions through the utilization of positive thinking and therapeutic approaches. We strive to motivate our clients to reach their greatest potential and to promote the well-being of our community.
Our Services
We offer a wide range of services to cater to the diverse needs of our clients. Our services include:
- Comprehensive Behavioral Health Assessment
- Individual Person-Centered Service Plan Development
- Diagnostic Assessment
- Psychiatric Treatment
- Psychological Testing
- Crisis Intervention
- Nursing Assessment and Health Services
- Medication Administration
- Individual Counseling
- Substance Abuse Services: Counseling, Groups & Training
- Anger Management Services: Counseling, Groups & Training
- Case Management
- Psychosocial Rehabilitation-Individual (PSR-I)
- Family Outpatient Services: Counseling & Training
- Group Outpatient Services: Group Counseling & Training
- Intensive Family Intervention
Our Team
Our team is comprised of dedicated and compassionate professionals who are committed to providing exceptional care to our clients. Our team includes:
- Licensed Clinical Therapists
- Master's Level Clinicians
- Community Support Individuals
- Quality Assurance Manager
- Utilization Manager
- Community Linkage Liaison
We understand that every individual is unique and has their own set of challenges and needs. That's why we take the time to get to know each of our clients, understand their goals and aspirations, and tailor our services to meet their specific needs.
Our Values
At iCan! Think Positive Counseling and Coaching Services, LLC, we are guided by a set of core values that shape our service delivery and philosophy. These values include:
- Quality: We strive for excellence in all that we do, constantly challenging ourselves to improve and innovate.
- Service: We prioritize the needs of our clients, treating each individual with dignity, respect, and compassion.
- Value: We believe that every individual is unique and valuable, and we recognize the worth and potential of each client.
- Respect: We respect the autonomy and diversity of our clients, embracing their differences and celebrating their strengths.
- Communication: We remain committed to open and transparent communication with our clients, stakeholders, and partners.
- Compassion: We demonstrate empathy and kindness, understanding the struggles and challenges that our clients face, and providing support and guidance with sensitivity and compassion.
Our Location
Our office is conveniently located at:
iCan! Think Positive Counseling and Coaching Services, LLC
5405 Memorial Drive, Building C, Stone Mountain, GA 30083
Please feel free to contact us at (678) 999-2611 or visit our website to learn more about our services and team.
Staff and Therapists
The staff and therapists at iCan were praised for being friendly, professional, and caring. Many reviewers mentioned specific staff members who made them feel welcome and comfortable. The therapists were described as compassionate, skilled, and approachable, creating a safe space for discussing sensitive topics.
Positive Experiences
Several reviewers shared positive experiences with the agency, including smooth visits, helpful therapists, and a calming atmosphere. Some reviewers appreciated the agency's efforts to give back to the community.
Negative Experiences
However, some reviewers had negative experiences, including poor communication, unprofessional behavior, and inconsistent scheduling. Some reviewers felt that the agency was disorganized and lacked follow-through on promises.
Communication Issues
Communication was a common issue among negative reviews. Some reviewers experienced long wait times, no-show appointments, and unreturned calls. Others felt that the staff was unresponsive or unapologetic when issues arose.
Disorganization and Inconsistency
Disorganization and inconsistency were also common complaints. Some reviewers felt that the agency was disorganized, with different therapists and schedules each session. Others experienced long wait times between appointments or inconsistent scheduling.
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